They keep saying they tried to send my funds but I gave them wrong bank details and the money bounced back to their account. They have not proved it so I assume they are lying.I transferred money from foreign accounts to that particular account so many times as well as my friends did and have had never any problems.I gave them my Barclays account number, sort code, SWIFTBIC, IBAN, pdf of my bank statements and they are still saying my account details are wrong.My bank manager asked for the payee receipt to prove they tried to transfer the money but they have not provided any.Conclusion: they are holding the money not willing to send them.
Anyone on the forum have any suggestions?
Australian Financial Ombudsman? Opening a case on here ,FPA?Maybe both of them at once?