Beware of Berndale Group Pty Ltd (Formerly known as Forex TG Pty)

Winston19

Recruit
Messages
24
Let me quickly share my rather negative experience with Berndale Group.

I have a claim against Berndale in the amount of $24,000.00 USD relating to my trading account no. 153777. To be more precise, I opened an online trading account with Forex TG Pty Ltd which is the previous name of Berndale Group (see http://www.fos.org.au/resolving-disputes/find-a-financial-services-provider/ and search "Berndale"). Having opened the trading account, I deposited $40,000.00 USD in May 2015 and in December 2015 retained the equity of $25,337.97 USD.

I placed a withdrawal request for $24,000.00 USD on 14 January 2016 which was confirmed by Berndale (back then it was Forex TG Pty Ltd) on the same day. I sent Berndale a reminder of the request on 27 January 2016 as the money was neither deducted from the trading account nor sent to my bank account. Subsequently, the monies previously available on my trading account were no longer there and I was not able to reach Berndale either. I maintain that Berndale is liable to me and made a demand for payment of $24,000.00 USD through my lawyer. Neither the initial requests nor the lawyer's demand letters made the Berndale comply with my withdrawal request.

In June 2016, I lodged a complaint against Berndale with the Australian Financial Ombudsman Service (FOS) which is pending now, so I just wanted to share my story with Berndale to show other investors how it reflects against the statements by Mr D’Amore here http://www.forexpeacearmy.com/community/threads/berndale-capital.43836/#post-252415 .
 

Pharaoh

Colonel
Messages
19,771
Send an email to every address you can find for the company. Ask Stavro to come and join this thread.
 

AussiePete

Recruit
Messages
3
they are in action again, selling signal service.
Berndale and Forex TG have associations with the Audrn Group at their AFS licencee who have been associated with other dodgy financial businesses in Australia: Real Wealth, Winchester Securities, AT Partnerships to name a few.
 

AussiePete

Recruit
Messages
3
well, I should say FB Trading is using Berndale as their broker. Just happen to be in the same building...
 

FxMaster

Lt. Colonel
Messages
8,997
Let me quickly share my rather negative experience with Berndale Group.

I have a claim against Berndale in the amount of $24,000.00 USD relating to my trading account no. 153777. To be more precise, I opened an online trading account with Forex TG Pty Ltd which is the previous name of Berndale Group (see http://www.fos.org.au/resolving-disputes/find-a-financial-services-provider/ and search "Berndale"). Having opened the trading account, I deposited $40,000.00 USD in May 2015 and in December 2015 retained the equity of $25,337.97 USD.

I placed a withdrawal request for $24,000.00 USD on 14 January 2016 which was confirmed by Berndale (back then it was Forex TG Pty Ltd) on the same day. I sent Berndale a reminder of the request on 27 January 2016 as the money was neither deducted from the trading account nor sent to my bank account. Subsequently, the monies previously available on my trading account were no longer there and I was not able to reach Berndale either. I maintain that Berndale is liable to me and made a demand for payment of $24,000.00 USD through my lawyer. Neither the initial requests nor the lawyer's demand letters made the Berndale comply with my withdrawal request.

In June 2016, I lodged a complaint against Berndale with the Australian Financial Ombudsman Service (FOS) which is pending now, so I just wanted to share my story with Berndale to show other investors how it reflects against the statements by Mr D’Amore here http://www.forexpeacearmy.com/community/threads/berndale-capital.43836/#post-252415 .
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here https://www.berndalecapital.com/contact-us/

Also, Share your story as a review http://www.forexpeacearmy.com/forex-reviews/12314/www.berndalecapital.com

You can also share your story on their social media pages mentioned below:

https://www.facebook.com/berndalecapitalsecurities (Click on MORE and you will find write review option there)

https://twitter.com/BerndaleCapital

https://www.linkedin.com/company-beta/10209147/


Note: Don’t forget to update your review/s when you got solution of your problem, Best Of Luck
 
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