Peter Landy
Private
- Messages
- 13
Enterra agreed to provide a demo test on the condition that they host the EA on their server instead of my PC. Enterra instructed me to choose my demo broker so they can optimize the EA for the purpose.
I agreed and watched this EA perform impressively for the next two weeks. After the demo, I decided to proceed and purchase the Enterra Forex Star. After payment Enterra promptly sent me their EA with generic setting and not with the optimized .set file used for the specific broker demo.
In the first 24hrs Enterra Forex Star did not place a trade. The next day it placed a little under a dozen all closed in negative - all losses!
Enterra has an impressive customer ticket support website which lent an air of integrity and authenticity. However it is now over 24 hours since I sent them "several" urgent request for help but they are not responding. I strongly feel that any business that claims to own a customer support center should respond, if they do at all, within a few hours and certainly within 24 hours.
In hindsight, how can we be sure that they were hosting their own EA instead of FAP Turbo? For this matter they could host any EA they wish without our knowledge.
I strongly urge ForexPeaceArmy to remove Enterra Forex Star EA from list of EA performance testing for this reason.
I agreed and watched this EA perform impressively for the next two weeks. After the demo, I decided to proceed and purchase the Enterra Forex Star. After payment Enterra promptly sent me their EA with generic setting and not with the optimized .set file used for the specific broker demo.
In the first 24hrs Enterra Forex Star did not place a trade. The next day it placed a little under a dozen all closed in negative - all losses!
Enterra has an impressive customer ticket support website which lent an air of integrity and authenticity. However it is now over 24 hours since I sent them "several" urgent request for help but they are not responding. I strongly feel that any business that claims to own a customer support center should respond, if they do at all, within a few hours and certainly within 24 hours.
In hindsight, how can we be sure that they were hosting their own EA instead of FAP Turbo? For this matter they could host any EA they wish without our knowledge.
I strongly urge ForexPeaceArmy to remove Enterra Forex Star EA from list of EA performance testing for this reason.