I have been ( I was) trading with ytfx about a year, I had good profits, for me at least,now a week ago when I tried to log in to my account I couldnt it was diseabled, when I called and asked why it took for ages transfering calles recalling them before i got junior on phone who saida he will contact me after he speaks with dealing, of course I had to call him back. Than he told me that they dont want as a clinet any more and will wire me my money, when I asked if hole of my acc he said yes, but the number he was telling me that my balance is, 4 times lover than actual balance is . I told him that is inccorect and he told me that in very rude manar this is what we will send you. After this conversation I got 2 emails from him telling me to send them my bank details so they will send me my money, because: '' Hello sir.
According to our Dealing Room, we have found very few scalping trades which according to our regulation, is not allowed to do.'' Well I replied by email them back that few trades is not practiclly whole account, and I was not scalping trades because i had them opened what they told me that minimum requerement is. Well guess what, no replies and I emailed my account manager dealing head of support.
If I call them from my number they don't answer, if I call from another phone number they are transfering me from support to dealing to support,
on friday when I called them to this phonbe number +44 203 318 3333 gues what suddenly no one spoke english anymore.
i emailed ytfx that they are lieying and proved them with proof and since then no reply that was a week ago
I thing a week is long enough peroid for some company to reply to your email.
FCA says they cant help me because i am not from UK, wich is strange because my biff is wit company that is registered in Uk and undwer Uk regulation and laws