Binary International preventing withdrawals

@Will

Private
Messages
16
BinaryInternational.com is failing to honor any withdrawals, without any explanation.
They have reduced the the maximum payout per month to $5k,
They have an automated script to cancel all withdrawal requests without you knowing about it.
(refer to the attached 'BI Withdrawal Cancellation History.doc')
When asked about it, they open a new request (new ticket number, new date), making their books look clean.

Their campaign emails now even direct you to signup at a different broker (SolidCFD, formerly TradeSolid, with a history of carnage)

Since the new owners took over (https://www.endole.co.uk/company/10186203/binary-international-ltd),
they have not filed any financial records.
 

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FxMaster

Lt. Colonel
Messages
9,409
BinaryInternational.com is failing to honor any withdrawals, without any explanation.
They have reduced the the maximum payout per month to $5k,
They have an automated script to cancel all withdrawal requests without you knowing about it.
(refer to the attached 'BI Withdrawal Cancellation History.doc')
When asked about it, they open a new request (new ticket number, new date), making their books look clean.

Their campaign emails now even direct you to signup at a different broker (SolidCFD, formerly TradeSolid, with a history of carnage)

Since the new owners took over (https://www.endole.co.uk/company/10186203/binary-international-ltd),
they have not filed any financial records.
What is their reply on this issue? You had live chat with them yet?
 

@Will

Private
Messages
16
I spoke to Amber in support on live chat.
I requested contact details for the head of the financial dept.
She said the only way to communicate is emails to finance@binaryinternational.net., and she sent them a mail to respond to my email.

I sent further emails yesterday (below) to 'accounting@binaryinternational.com' & 'finance@binaryinternational.net'.
Nobody has contact me thus far, and the last email from Binary International was on 16 Feb,
despite the 6 emails that I have have sent them since that date.


-----Original Message-----
Sent: 02 March 2017 10:12 AM
To: 'accounting@binaryinternational.com'
Subject: FW: Withdrawal 16 January 2017

Hi
Can someone please start communicating with me.
Regards

-----Original Message-----
Sent: 02 March 2017 09:08 AM
To: 'Finance'
Subject: RE: Withdrawal 16 January 2017

Hello Monica
You have ignored the 3 emails that I have sent you.
I need an explanation now or I will be forced to expose YOU and Binary International
on all the scam websites. I will make sure you don't get new business.

Regards,
 

@Will

Private
Messages
16
I have just sent another email requesting them to respond the allegations that I have made.



-----Original Message-----
Sent: 03 March 2017 07:00 PM
To: 'finance@binaryinternational.net'; 'accounting@binaryinternational.com'
Subject: RE: Withdrawal 16 January 2017

Hello Monica

I have requested FPA assistance on this matter, since you repeatedly ignore my communications.
Kindly follow the link below to state your response on this matter.
http://www.forexpeacearmy.com/commu...nal-preventing-withdrawals.49400/#post-275701

Regards,
 

giubo360

Private
Messages
26
BinaryInternational.com is failing to honor any withdrawals, without any explanation.
They have reduced the the maximum payout per month to $5k,
They have an automated script to cancel all withdrawal requests without you knowing about it.
(refer to the attached 'BI Withdrawal Cancellation History.doc')
When asked about it, they open a new request (new ticket number, new date), making their books look clean.

Their campaign emails now even direct you to signup at a different broker (SolidCFD, formerly TradeSolid, with a history of carnage)

Since the new owners took over (https://www.endole.co.uk/company/10186203/binary-international-ltd),
they have not filed any financial records.


Ask your bank for chargeback and file your case to the police http://www.actionfraud.police.uk
 

@Will

Private
Messages
16
Thank you, I have done that.
Again yesterday, both account withdrawals were automatically cancelled again.
 

@Will

Private
Messages
16
They used to be fine, but since the company changed hands in May 2016, it was down hill.
I believe it was bought for the sole purpose of stealing the money & closing the doors.
I find it odd that there weren't more complaints about them, unless most people weren't trying to withdraw.

If I were employed there, I would have made a copy of all the clients email addresses & then put them all in touch with each other so they can pursue a class action against them.
 
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