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BINARYONLINE refusing to allow a withdrawal

Discussion in 'Scam Alerts' started by Attie, Feb 13, 2018.

  1. Attie

    Attie Recruit

    Joined:
    Feb 13, 2018
    Messages:
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    Hello,

    I deposited $250 with Binaryonline a few months ago. After a million calls from different people and being seriously confused about who my details have been shared with I decided not to trade.

    Yesterday I requested a withdrawal and received this response. What absolute BS.

    This was the response I received on my withdrawal request.


    Dear Attie Van,

    Thanks for choosing BinaryOnline as your Broker.

    After the verification of your account, it has been notified that it was inactive for more than one month.

    As per the Terms and Conditions of BinaryOnline, your account has been classified as Dormant Account since it was inactive for a period of more than 30 days.

    BinaryOnline often take a monthly review of every account whereby there is no activity.

    Should you be willing to revive your account in order to withdraw your funds, you need to abide by the Terms and Conditions of BinaryOnline, that is you need to place a minimum of 5 investments exclusively on the Classic Binary Option and Long Term trading tool which will be counted for the account reactivation

    However, we’ll recommend you to get into contact with our Support Department in order to complete the formalities which is mandatory.

    For further information regarding the Dormant Policy, please refer to the following link:
    binaryonline.com/terms-and-conditions/

    Thank you for your comprehension
     
  2. FxMaster

    FxMaster Lt. Colonel

    Joined:
    Oct 17, 2011
    Messages:
    6,333
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    673
    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:
    Invite them to join this thread via email (Send an email to every possible address).
    Go to their website and invite them to here via Live Chat
    You will find their email and address here https://www.binaryonline.com/contact-us/

    Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/12823/BinaryOnline-Binary-Option-Broker-Reviews

    You can also share your story on their social media pages mentioned below:
    https://www.facebook.com/BinaryOnline/

    https://twitter.com/binary_online

    https://plus.google.com/115706412446903315747
     

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