Binomo - Blocking accounts for no reason.

felipeintheend

Recruit
Messages
2
This was the worst broker I have ever dealt with.

They have a BAD support, where the employers doesn't even speak a good english and send over and over again the SAME answer on almost all emails.

After 6 months trading with them (The only reason was their good payout during 21-22gmt) they blocked my account and from a few of friends for no reason.

First, they requested me a video conference (after 6 months using the broker with all documents OK). So I did it via SKYPE.

They said I should receive an email from the Security Departament.

In the next day, nothing happens, then I sent an email again and they said I have to wait 90 days to receive a message from their departament. In the meanwhile, I have not acess to my account or even can withdrawl my funds.

I consider this as a theft. If it was only me.... But that's happening to a lot of close friends too.

As I said in the begin, their support is the worst ever, so I will never get my money again. I have friends who loose over 6.000, some 3.000usd each one.

Stay away from this broker
 

FxMaster

Lt. Colonel
Messages
11,159
This was the worst broker I have ever dealt with.

They have a BAD support, where the employers doesn't even speak a good english and send over and over again the SAME answer on almost all emails.

After 6 months trading with them (The only reason was their good payout during 21-22gmt) they blocked my account and from a few of friends for no reason.

First, they requested me a video conference (after 6 months using the broker with all documents OK). So I did it via SKYPE.

They said I should receive an email from the Security Departament.

In the next day, nothing happens, then I sent an email again and they said I have to wait 90 days to receive a message from their departament. In the meanwhile, I have not acess to my account or even can withdrawl my funds.

I consider this as a theft. If it was only me.... But that's happening to a lot of close friends too.

As I said in the begin, their support is the worst ever, so I will never get my money again. I have friends who loose over 6.000, some 3.000usd each one.

Stay away from this broker
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address https://binomo.com/en/contacts

Also, Share your story as a review https://www.forexpeacearmy.com/forex-reviews/13386/binomo-binary-brokers

You can also share your story on their social media pages.

https://twitter.com/BinomoOptions

https://www.facebook.com/binomoBO

https://plus.google.com/+Binomo
 

felipeintheend

Recruit
Messages
2
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address https://binomo.com/en/contacts

Also, Share your story as a review https://www.forexpeacearmy.com/forex-reviews/13386/binomo-binary-brokers

You can also share your story on their social media pages.

https://twitter.com/BinomoOptions

https://www.facebook.com/binomoBO

https://plus.google.com/+Binomo

Thanks for your reply.
I tried on all the ways, they seems to don't care with their reputation.
 
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