Problem Blackbull stole my hard earn profit of USD5300

[jotrader]

I would like to report that Blackbull stole my hard earn profits of USD5,300 from my 2 months trading. They claimed that i have violated their trading rules with arbitrage trading. I have no idea what is arbitrage trading and all i did is momentum scalping. I did not trade 2 directions nor hedging. It's a risk i took to earn with legitimate strategy. They only returned my capital and closed my account. Please help. Attached screenshots were from my Blackbull ctrader account.

I have 3 accounts with Blackbull with total transfer out from the accounts to wallet is USD58,609.94 and the amount they allow me to withdraw from the wallet is only USD53,436 which is my deposit amount. This is day light robbery. What should i do to get back the missing profit of USD5,173.94? Please advise. Thank you.

I would advise everyone here not to use Blackbull, they will do the same if your strategy is profitable. Dont waste your time and effort on this bucketshop.

 

[Charlottelouis220]

You do have a couple of trades in the opposite direction, on the same pairs. Still, I don't think they should have removed your entire profit, sounds fishy.

 

[Ethan.ishere]

You do have a couple of trades in the opposite direction, on the same pairs. Still, I don't think they should have removed your entire profit, sounds fishy.

Even if that is to be considered arbitrage, they should not have removed all his profit, did you write to their authorities about this @jotrader?

 

[jotrader]

You do have a couple of trades in the opposite direction, on the same pairs. Still, I don't think they should have removed your entire profit, sounds fishy.

Yes, i have been trading with few brokers but this is the first time i experienced profits stolen by the broker Blackbull.

 

[jotrader]

Even if that is to be considered arbitrage, they should not have removed all his profit, did you write to their authorities about this @jonnhk?

No i didnt. Should i write to New Zealand FSP? But my account is under offshore jurisdiction.

 

[FxMaster]

I would like to report that Blackbull stole my hard earn profits of USD5,300 from my 2 months trading. They claimed that i have violated their trading rules with arbitrage trading. I have no idea what is arbitrage trading and all i did is momentum scalping. I did not trade 2 directions nor hedging. It's a risk i took to earn with legitimate strategy. They only returned my capital and closed my account. Please help. Attached screenshots were from my Blackbull ctrader account.

I have 3 accounts with Blackbull with total transfer out from the accounts to wallet is USD58,609.94 and the amount they allow me to withdraw from the wallet is only USD53,436 which is my deposit amount. This is day light robbery. What should i do to get back the missing profit of USD5,173.94? Please advise. Thank you.

I would advise everyone here not to use Blackbull, they will do the same if your strategy is profitable. Dont waste your time and effort on this bucketshop.

Can we have an exact website address, please?

 

[jotrader]

Can we have an exact website address, please?

blackbull.com

 

[Jasmine6107]

Thank you for bringing this matter to our attention. Pls update for us if you get money back. But I want to ask that , can you sue them ?

 

[FxMaster]

blackbull.com

A few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card, contact customer care ASAP and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here:

Contact Us | BlackBull Markets

Address BlackBull Markets, level 20, 188 Quay street, Auckland 1010 Address JUC Building, Office F7B, Providence Zone 18, Mahe, Seychelles 24/7 Support coverage If there is anything you require assistance with, please feel free to reach out to our friendly support team at any time. Email...

blackbull.com

Also, Share your story as a review here:

BlackBull Markets review: Is it a legit or scam forex broker?

I'm working with BlackBull Markets since the 10th December 2018. Since that time more than 600 of my traders followed me to BlackBull to trade there. The support is fast and competent. The Execution is fast and you have positive slippage too.

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You can also make a complaint with the regulators mentioned here:

Black Bull Group Limited (trading name: BlackBull Markets) is a company registered and incorporated in New Zealand (Company Number 5463921, NZBN 9429041417799) located at Level 20, 188 Quay St Auckland 1010. Black Bull Group Limited is a registered Financial Services Provider (FSP403326).

BBG Limited (trading name: BlackBull Markets) is limited liability company incorporated and registered under the laws of Seychelles, with company number 857010-1 and a registered address at JUC Building, Office F7B, Providence Zone 18, Mahe, Seychelles. BlackBull Markets’ head office is in Auckland, New Zealand. The Company is authorised and regulated by the Financial Services Authority in Seychelles (“FSA”) under license number SD045 for the provision of the investment services.

BlackBull Group UK Limited is registered in the United Kingdom, Company Number – 9556804. Services provided by: BlackBull Group UK Limited (Company Number – 9556804) Address – 6 Thornes Office Park Monckton Road, West Yorkshire, England, WF2 7AN.

Black Bull Trade Limited is a New Zealand limited liability company incorporated and registered under the laws of New Zealand, with NZBN 9429049891041 and registered address Floor 20, 188 Quay Street, Auckland Central, Auckland 1010, New Zealand. Black Bull Trade is registered FSP1002113.

You can also share your story on their social media pages mentioned below:

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BlackBull Markets | 3,295 followers on LinkedIn. Trade shares, forex, and commodity CFDs in institutional conditions with no minimum deposit. | BlackBull Markets is a New Zealand-based multi-asset broker. Our mission is to bring institutional trading conditions to all investors. We offer: -...

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Business Account

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[Charlottelouis220]

Yes, i have been trading with few brokers but this is the first time i experienced profits stolen by the broker Blackbull.

Yeah, happened to me once too, but I got my money back no problem.