Cant withdraw my money ( directfx )

Abdullah300400

Recruit
Messages
2
Hello everyone

I made withdraw request in november 2017 ,, more than one year from now

and nothing happen until now

i have 5k $ in my account in Directfx

they are not responding to me , i sent to them a lot of emails and withdraw requests


anyone have advice plz ?

how can i withdraw my money ?
 

FxMaster

Lt. Colonel
Messages
9,145
Hello everyone

I made withdraw request in november 2017 ,, more than one year from now

and nothing happen until now

i have 5k $ in my account in Directfx

they are not responding to me , i sent to them a lot of emails and withdraw requests


anyone have advice plz ?

how can i withdraw my money ?
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
Use Invite the company option to invite them to this thread and make sure you leave one review about them.
Invite them to join this thread via email (Send an email to every possible address).
Go to their website and invite them to here via Live Chat
You will find their email and address here https://directfx.com/en/contactus/

Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/8758/www.DirectFX.com

You can also share your story on their social media pages mentioned below:
https://www.facebook.com/DirectForexTrading/ (Click on MORE and you will find write review option there)
https://twitter.com/DFXTrading

https://www.linkedin.com/company/direc/

Some Important Links for Traders
 

4evermaat

2nd Lieutenant
Messages
1,875
I've had some past dealings with DirectFx Australia. I've saw these people literally remove the text from their PDS that told clients they were entitled to audited financials by request. They changed ONLY that one line of their PDS.....kept everything else the same.

DirectFx is likely going out of business. Their license was already suspended from April, 2018 and has not been reinstated. They should have been closed down in October or so if they did not take any further action. According to a source, the same people who were working with DirectFx were also involved with AFX scam.

I would go ahead and send an email to compliance@directfx.com. But actually take it a step further and complain directly to the Australian Financial Complaints Authority.
 

4evermaat

2nd Lieutenant
Messages
1,875
Update: DirectFx Au has been in liquidation since Oct 2018.


https://financefeeds.com/australian-regulator-cancels-afs-license-direct-fx/
https://www.leaprate.com/forex/brokers/direct-fx-bankruptcy-deloitte-liquidator/

and

https://insolvencynotices.asic.gov....nameoracn=direct+fx&court=&district=&dnotice=

As to why their webpage is still running, who knows. It will be interesting to see what the ASIC has to say about this.

@Abdullah300400 You can reach out to the liquidators and see if you can recover anything from them. But otherwise, you are likely screwed.

edit: you can also still file a complaint with the AFCA https://www.afca.org.au/make-a-complaint/complain/

@AsstModerator you can update their reviews page with this.
 
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