philctm
Recruit
- Messages
- 4
I am extremely concerned that I have been scammed out of a large sum of money (six figures) by this company.
I was induced to invest in Forex trading by an acquaintance of mine who I had purchased a business from in the past. He said he was getting 10%+ returns trading if I was interested in joining his fund. In late February I signed an LPOA with him for him to be the Money Manager of my account, and a Promissory Note agreement that he would be personally liable for trading losses of my initial deposit. On 2/25 I wired the money to Capital Trust Markets.
Everything was smooth as far as getting the money in (of course), and the account traded for a few weeks. Towards the end of March, I tried to make a small withdrawal (about 2-3% of the account). They first require an 'internal transfer' which I requested. I waited a few days with no word.
At this point I tried reaching out to Live Support and they said they would forward to the accounts team, etc. etc. At this point I started looking for reviews on the brokerage and became concerned about some of the ones I read, indicating they too had withdrawal problems. I tried to call the company and realized that no one ever answers the phone, and their 'call back form' never validates (so you can't actually make the request). Their office is a shared office in Australia, though they are clearly based in Canada.
At this point I flipped out on my 'fund manager' accusing him of having induced me to send money to a fraudulent broker. He assured me it was not the case and we had various arguments over it. He told me that I was requesting withdrawal during 'allocation' of the fund when profits are split at the end of the month.
Eventually I was able to get my 'internal transfers' approved and all of my funds are in my 'ewallet' and the funds are not being actively traded. However, I have yet to be able to make a successful wire transfer. I requested one almost a week ago. Whenever I've contacted Live Support, they say 'it will process today' - every time.
I was told a few days ago that the issue is ACTUALLY that, when my account was created, the owner put a flag/note on the account that only he could approve transfers and withdrawals and so support was not able to approve any of the requests (and yet my withdrawal requests are still not being approved).
I have not received one email from the accounts team to follow up on my requests - Live Chat said this would happen numerous times - and the company is completely unreachable by phone. Live Chat will tell you whatever you want to hear every day and then nothing will happen. Even my 'fund manager' admitted it is 'completely useless'. My 'fund manager' is acting childish and blocked my from Skype when he finally realized I wanted to withdraw all my funds.
I am extremely concerned that the issues I am having exactly mirror those others have complained about. This is a very large sum of money that I cannot afford to lose. Please help!
Attachments show my various requests with dates, and my account number with CTM is 417362
I was induced to invest in Forex trading by an acquaintance of mine who I had purchased a business from in the past. He said he was getting 10%+ returns trading if I was interested in joining his fund. In late February I signed an LPOA with him for him to be the Money Manager of my account, and a Promissory Note agreement that he would be personally liable for trading losses of my initial deposit. On 2/25 I wired the money to Capital Trust Markets.
Everything was smooth as far as getting the money in (of course), and the account traded for a few weeks. Towards the end of March, I tried to make a small withdrawal (about 2-3% of the account). They first require an 'internal transfer' which I requested. I waited a few days with no word.
At this point I tried reaching out to Live Support and they said they would forward to the accounts team, etc. etc. At this point I started looking for reviews on the brokerage and became concerned about some of the ones I read, indicating they too had withdrawal problems. I tried to call the company and realized that no one ever answers the phone, and their 'call back form' never validates (so you can't actually make the request). Their office is a shared office in Australia, though they are clearly based in Canada.
At this point I flipped out on my 'fund manager' accusing him of having induced me to send money to a fraudulent broker. He assured me it was not the case and we had various arguments over it. He told me that I was requesting withdrawal during 'allocation' of the fund when profits are split at the end of the month.
Eventually I was able to get my 'internal transfers' approved and all of my funds are in my 'ewallet' and the funds are not being actively traded. However, I have yet to be able to make a successful wire transfer. I requested one almost a week ago. Whenever I've contacted Live Support, they say 'it will process today' - every time.
I was told a few days ago that the issue is ACTUALLY that, when my account was created, the owner put a flag/note on the account that only he could approve transfers and withdrawals and so support was not able to approve any of the requests (and yet my withdrawal requests are still not being approved).
I have not received one email from the accounts team to follow up on my requests - Live Chat said this would happen numerous times - and the company is completely unreachable by phone. Live Chat will tell you whatever you want to hear every day and then nothing will happen. Even my 'fund manager' admitted it is 'completely useless'. My 'fund manager' is acting childish and blocked my from Skype when he finally realized I wanted to withdraw all my funds.
I am extremely concerned that the issues I am having exactly mirror those others have complained about. This is a very large sum of money that I cannot afford to lose. Please help!
Attachments show my various requests with dates, and my account number with CTM is 417362
. According to many 
