MontyWilden
Private
- Messages
- 17
it was by phone
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Please try to select the correct prefix when making a new thread in this folder.
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Problem capitaloneforex did not proceed withdrawal request
- Thread starter MontyWilden
- Start date
-
- Tags
- capitaloneforex.com
I am having an issue with a company
FxMaster
Colonel
- Messages
- 12,241
Ask them to send official email about it. Don't mention amount just ask them that send email with amount you will get from them.
MontyWilden
Private
- Messages
- 17
I didn´t give authorization. It was not my IP adress.
FxMaster
Colonel
- Messages
- 12,241
ilearn2t
Sergeant Major
- Messages
- 711
Hello Salim Raheem
I think MontyWilden is replying to an earlier question I asked about who's IP address shows in the log file.
Example:
Each time someone logs on to the MT4 platform, their IP address this logged in their programs folder.
If I'm correct about MontyWilden reply, then he/she has a good case to build his/her issue on.
Good luck
Liz
I think MontyWilden is replying to an earlier question I asked about who's IP address shows in the log file.
Example:
Each time someone logs on to the MT4 platform, their IP address this logged in their programs folder.
If I'm correct about MontyWilden reply, then he/she has a good case to build his/her issue on.
Good luck
Liz
FxMaster
Colonel
- Messages
- 12,241
Hello Salim Raheem
I think MontyWilden is replying to an earlier question I asked about who's IP address shows in the log file.
Example:
Each time someone logs on to the MT4 platform, their IP address this logged in their programs folder.
If I'm correct about MontyWilden reply, then he/she has a good case to build his/her issue on.
Good luck
Liz
Thanks for clarification Liz, now you can give him solution about "then he/she has a good case to build his/her issue on.
"
ilearn2t
Sergeant Major
- Messages
- 711
Hello MontyWilden
Make a copy of all your log files showing the other IP address and send it back to capitaloneforex, and explain the situation again to them.
Best to open a "ZIP archive" folder and place a second copy of each file for save keeping.
Good luck
Liz
Make a copy of all your log files showing the other IP address and send it back to capitaloneforex, and explain the situation again to them.
Best to open a "ZIP archive" folder and place a second copy of each file for save keeping.
Good luck
Liz
