Hello
I'm P.G. and I have 2 accounts with capitaloneforex.
the account numbers are 55026 and 55531.
The first one is my trading account and the second one is the Affiliate account that I have with this company.
The case is about my withdrawal from account number 55531 with the amount of 5795$ and also the trades that manully closed my capitaloneforex on my account number 55026.
At first let's explain the withdrawal problem
I requested for a withdrawal with the amount of 5795$ from my account number 55531 and the amount has been deducted from my account by one day.
but till now I did not receive any amount in my bank account and I requested several times to swift copy of the transaction and no one send me anything.
The second problem is about my trading account number 55026
I had 4 open orders on my account and all of them closed suddenly at 16/6/2013.
but the important note is that two of these 4 orders was loss orders and two of them was profit orders but they calculated the losses and they did not calculate the profit of 2 other orders.
one of profit orders had 123 pip Profit and the order one had 25 pip profit but in my history it is showing 0 pip profit.
I attached the Statment and you can find these orders at the end of statement with 152877 and 152124 ticket numbers.
I also reported this Case to FSCL and they contact capitaloneforex company to solve the problem but till now no one contacted me from capitalone forex.
the other interesting note is that My manager ( Mr samir Beool ) is rejecting me.He removed me from his Skype list and rejecting my calls.
I also sent email to support@capitaloneforex.com but never repied.
I'm P.G. and I have 2 accounts with capitaloneforex.
the account numbers are 55026 and 55531.
The first one is my trading account and the second one is the Affiliate account that I have with this company.
The case is about my withdrawal from account number 55531 with the amount of 5795$ and also the trades that manully closed my capitaloneforex on my account number 55026.
At first let's explain the withdrawal problem
I requested for a withdrawal with the amount of 5795$ from my account number 55531 and the amount has been deducted from my account by one day.
but till now I did not receive any amount in my bank account and I requested several times to swift copy of the transaction and no one send me anything.
The second problem is about my trading account number 55026
I had 4 open orders on my account and all of them closed suddenly at 16/6/2013.
but the important note is that two of these 4 orders was loss orders and two of them was profit orders but they calculated the losses and they did not calculate the profit of 2 other orders.
one of profit orders had 123 pip Profit and the order one had 25 pip profit but in my history it is showing 0 pip profit.
I attached the Statment and you can find these orders at the end of statement with 152877 and 152124 ticket numbers.
I also reported this Case to FSCL and they contact capitaloneforex company to solve the problem but till now no one contacted me from capitalone forex.
the other interesting note is that My manager ( Mr samir Beool ) is rejecting me.He removed me from his Skype list and rejecting my calls.
I also sent email to support@capitaloneforex.com but never repied.
