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Discuss is for general discussions of a financial company or issues related to companies.
Info is for things like "Has anyone heard of Company X?" or "Is Company X legit or not?"
Compare is for things like "Which of these 2 (or more) companies is best?"
Searching is for things like "Help me pick a broker" or "What's the best VPS out there for trading?"
Problem is for reporting an issue with a company. Please don't just scream "CompanyX is a scam!" It is much more useful to say "I can't withdraw my money from Company X" or "Company Y is not honoring their refund guarantee" in the subject line.
Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.
More info coming soon.
OK, Now CTM is back up again, Reza has mailed assuring that it will not happen again and that they will look into all shortcomings! I want to believe and give them a 2nd chance - and i have some withdrawals pending -so lets see what happens. Thus far to be honest i have NOT had a withdrawal that has not been processed- its just that they seem to take longer than last year when all my withdrawals were processed within 48 hours! Which is why I was really happy with them in 2014!!!
Reza Mokhtarian's claimed that he was just changing dispute schemes. It looks very much like this was a lie. Capital Trust Markets' deregistration in New Zealand is complete. See this link:
Search Summary Company FSP
My best recommendation is that everyone try to withdraw all of their money now. If you tried to withdraw and encountered any delays, you can complain to:
Canadian Anti-Fraud Centre
Canadian Revenue Agency (The Canadian equivalent of the IRS. The IRS is the agency that finally busted Al Capone.)
New Zealand Serious Fraud Office
eConsumer.gov - Your site for cross-border complaints
If you are a US client, you can also file a report with the CFTC:
Contact - CFTC
If you are in the UK, you can also file a report with Action Fraud:
Report a fraud including online crime - Action Fraud
Reza can probably give you half a dozen reasons for you to delay reporting. Don't listen to him. If he won't sent you the money he owes you, your only chance now is to bring the police and regulators into the situation as quickly as possible. You can always report your complaint as resolved - if and only if 100% of the money you are owed arrives safely in your bank account.