Original FPA Traders Court Submission:
I am submitting the case against: ctoption.com
My Case is: On August 8, 2016, I registered, deposited 500$ just to get acquainted with the CT Options system, verified my account with docs & traded a little. Shortly after, I took a call of an "acct. manager" (Melani Rose) who supposedly help me set up & show how the system trading via teamviewer and she would put me on 2-days replicator pro and shall see results (5$ investments each trade, payout total 115,70$ wins have been made).
After the 2 days session has expired, I was ask to deposit 5000$, but I said NO, thanks! Then maybe 2,500$ and I said once again no, thanks as I was hesitant and was not convinced. Then the following strange manipulation happens on my account as per my statement (screenshot available)
1. 16/08/16 - 115,70 $ has been withrawn by CT Options (adjustments)
2. 16/08/16 - 416,30$ has been withdrawn by CT Options (adjustments)
3. 16/09/16 - 7,85$ has been deposited by CT Options (bonus)
4. 16/09/16 My account is set to ZERO
In just a little more than a week time, I could not access my money for trading whatsoever.
On SEPT. 9, MY BALANCE WAS STILL 492$ WHICH I TRIED TO WITHDRAW SEVERAL TIMES - BUT THEN IT WAS CANCELLED EVERYTIME.
The next time I log in about a week after, my account has been set to ZERO!!!
I tried since months to get explanations ON WHY CT OPTIONS WITHDREW 416,30$ OF MY DEPOSITED MONEY and I have been told in different emails, following excuses by CT Options Support (Sara S & Lily A)
- that it's "protected profit"
- that it's the "bonus"
- and lastly it's "lost investments"
Facts:
"Protected profit" (made by replicator pro) is 115,70 $
"Bonus" deposited is 7,85$
" Lost Investments" not applicable. Checking total trading history, profit of about 23$ totally has been generated.
After months, I have been assigned to another acct. manager (Rudi Hill) who only wants me investing more so "I could finally profit". He refuses to deal with my case though and not heard from him anymore.
Then even he, ignores my emails - no replies.
The CT Options support team, after not finding other baseless, unfounded excuses anymore - is just ignoring my emails for now.
Since then, I have been sending emails, reminding & requesting for answers and settlements week after week until lately
In my search for similar cases online. I found Forex Peace Army who would hopefully lead me how to go further.
New thread in the Scam Alerts Folder:
Review is submitted by Ekbacken on 04/21/17
The company was first contacted about the issue on 08/23/16 the last contact was on 03/12/17
Details: Groundless replies
Company representatives' emails: Melani Rose <melanir@ctoption.com>
Rudy Hill <rudyh@ctoption.com>
Support <support@ctoption.com>
I am submitting the case against: ctoption.com
My Case is: On August 8, 2016, I registered, deposited 500$ just to get acquainted with the CT Options system, verified my account with docs & traded a little. Shortly after, I took a call of an "acct. manager" (Melani Rose) who supposedly help me set up & show how the system trading via teamviewer and she would put me on 2-days replicator pro and shall see results (5$ investments each trade, payout total 115,70$ wins have been made).
After the 2 days session has expired, I was ask to deposit 5000$, but I said NO, thanks! Then maybe 2,500$ and I said once again no, thanks as I was hesitant and was not convinced. Then the following strange manipulation happens on my account as per my statement (screenshot available)
1. 16/08/16 - 115,70 $ has been withrawn by CT Options (adjustments)
2. 16/08/16 - 416,30$ has been withdrawn by CT Options (adjustments)
3. 16/09/16 - 7,85$ has been deposited by CT Options (bonus)
4. 16/09/16 My account is set to ZERO
In just a little more than a week time, I could not access my money for trading whatsoever.
On SEPT. 9, MY BALANCE WAS STILL 492$ WHICH I TRIED TO WITHDRAW SEVERAL TIMES - BUT THEN IT WAS CANCELLED EVERYTIME.
The next time I log in about a week after, my account has been set to ZERO!!!
I tried since months to get explanations ON WHY CT OPTIONS WITHDREW 416,30$ OF MY DEPOSITED MONEY and I have been told in different emails, following excuses by CT Options Support (Sara S & Lily A)
- that it's "protected profit"
- that it's the "bonus"
- and lastly it's "lost investments"
Facts:
"Protected profit" (made by replicator pro) is 115,70 $
"Bonus" deposited is 7,85$
" Lost Investments" not applicable. Checking total trading history, profit of about 23$ totally has been generated.
After months, I have been assigned to another acct. manager (Rudi Hill) who only wants me investing more so "I could finally profit". He refuses to deal with my case though and not heard from him anymore.
Then even he, ignores my emails - no replies.
The CT Options support team, after not finding other baseless, unfounded excuses anymore - is just ignoring my emails for now.
Since then, I have been sending emails, reminding & requesting for answers and settlements week after week until lately
In my search for similar cases online. I found Forex Peace Army who would hopefully lead me how to go further.
New thread in the Scam Alerts Folder:
Review is submitted by Ekbacken on 04/21/17
The company was first contacted about the issue on 08/23/16 the last contact was on 03/12/17
Details: Groundless replies
Company representatives' emails: Melani Rose <melanir@ctoption.com>
Rudy Hill <rudyh@ctoption.com>
Support <support@ctoption.com>
