Hello,
I am replying to this thread as a member of CIBfx in defense of these incorrect claims.
It would seem that an independent IB may have misled this client. Regardless, once CIBfx understood that this client had no intention of abiding by the rules of our 100% bonus scheme because of lack of understanding, we decided to refund the client her deposit in full (minus processing fee's).
Attached are some screenshots showing (1) The full trading account activity including the deposit and bonus added (2) the email sent to the client when the bonus was granted, and (3) receipt of the deposit being refunded to the client.
It is clear that this client has made no monetary loss trading with CIBfx and we suspect is trying to leverage the company into parting with profits without adhering to the bonus rules, by posting these reviews.
We strongly advise anybody speaking with IB's or agents, that promises they make reflect the promises of the Broker themselves and do so by direct communication with the broker.
Thank you.
CIBfx
FPA Forums Team Note: The FPA is shocked that CIBfx would post attachments like this without editing out private and personally identifying client information.
The attachments have been removed. The FPA sincerely hopes that CIBfx never violates client privacy in this way again.
I am replying to this thread as a member of CIBfx in defense of these incorrect claims.
It would seem that an independent IB may have misled this client. Regardless, once CIBfx understood that this client had no intention of abiding by the rules of our 100% bonus scheme because of lack of understanding, we decided to refund the client her deposit in full (minus processing fee's).
Attached are some screenshots showing (1) The full trading account activity including the deposit and bonus added (2) the email sent to the client when the bonus was granted, and (3) receipt of the deposit being refunded to the client.
It is clear that this client has made no monetary loss trading with CIBfx and we suspect is trying to leverage the company into parting with profits without adhering to the bonus rules, by posting these reviews.
We strongly advise anybody speaking with IB's or agents, that promises they make reflect the promises of the Broker themselves and do so by direct communication with the broker.
Thank you.
CIBfx
FPA Forums Team Note: The FPA is shocked that CIBfx would post attachments like this without editing out private and personally identifying client information.
The attachments have been removed. The FPA sincerely hopes that CIBfx never violates client privacy in this way again.