CityEQ.com (now cteqs.com) does not want to give me my money

traderone75

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[langtitle=it]CityEQ.com (now cteqs.com) does not want to give me my money[/langtitle]

I made a withdrawal request on December 24, 2014 but since then I have not received any response, I tried to contact the account manager several times.
Please help me.

Thanks
 
Now they have changed their website, their new site is cteqs.com
My account manager is Mr. Gianluca D'Angelo
Can I write to FCA?
 
Though your broker not regulated by the FCA., if you are located in the UK, can file a complaint to the FCA,

Provide more details about money scammed and any others.
 
I have EUR 2500 on my MT4 account, I'm in Italy.
I have write to FCA, this was their response:

Dear Mr XXXXXX

Thank you for your further email dated 10 November 2014.

I can confirm that cteqs.com is not linked to the authorised firm City Equities Ltd and you have dealt with a clone of this firm.

I have provided a link to the warning alert on our website which has some of the details for the clone firm and the details for the actual firm. I note that the website address you mention is not on there, however, it is not the genuine website so is therefore a scam.

City Equities Ltd (Clone) - Financial Conduct Authority

As previously advised, you should contact Action Fraud as you have become a victim of fraud by dealing with this firm. I have provided the link again for you or you can call them on 0300 123 2040:

Report Fraud and Cyber Crime | Action Fraud

I hope this is helpful.

Yours sincerely


Stephanie Winson (Mrs)
Associate | Customer Contact Centre
Financial Conduct Authority | Home - Financial Conduct Authority
Consumer Helpline: 0800 111 6768
 
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