Kathleg2010
I made a multi to support my complaint
- Messages
- 13
Kindly Read till the end so as not to fall victim.
My name is Katlego Lebusa, am here to report Forex Chief on this Platform so as to Let you know the kind of Broker that they are . I was actually looking for a broker that I can physically transact with, and that was how I google searched to check for Broking firms that has office in South Africa . I found Forex Chief and I saw the South African office address that was put on there website . I was happy at first when I saw that they have an office right here in South Africa, not known to me that they are still going to rip me off my money . Here is the link to the South African office address they put on there website ( https://www.forexchief.com/about/news/branch-southafrica-08-2018/ ).
On the website I realised the office has been there since 2018 , and I was very happy about that.
So I tried signing up with them via their website but there were somethings I didn’t get right while signing up so I decided to visit the so called office . On getting to the address ( 4th Floor The President, 75 WF Nkomo Street , Pretoria, South Africa ) on date 10/10/20, I discovered that the Building that they said the office is located is a Residential building and not an office building... But I didn’t suspect anything fishy because I met a man at the ground floor that claims to be the Chief security officer of the whole building. I told him am going to Forexchief office and he told me that their office is located at the 4th floor but they don’t normally come today because it’s a weekend. I believed him because it was a Saturday truly. So I went back home . On the following Monday which was 12/10/20, I went back there and met this same Security man at the ground floor . He then led me to the 4th floor where the ForexChief office is located .
At the entrance there were forexchief stickers made of papers posted by the wall side, and some stickers were posted on the walls inside the office too as well as the back of the laptops of the two men I met inside the office . I saw two men inside the Forexchief office, but I met with this particular man who claims to be the Main Representative of Forex Chief in South Africa , he said his name is Mark . So he asked for what exactly I wanted . And I explained to him that I will like to invest and trade with ForexChief Broker .He asked of the amount I want to deposit, and I told him $15000 . He asked how soon will I like to make the payment and start trading with their Broker, I told him as soon as possible because that’s why I had to leave my place and come to their office twice . So I decided to make a payment of $7500 at first to try them out, and if am eventually okay with their spread and other services I will deposit the remaining $7500.
So this Mark man helped me out in signing up my account and when it got to the payment part, I didn’t know what he did that the payment via BTC didn’t go through on the ForexChief website. He then made a call telling me he is on phone with the Head of Technical Department of ForexChief, complaining to him on phone about the inability to make payment via BTC. And he got a reply on phone that the website is being worked on and they are currently having difficulties with the current BTC wallet that they have on the website and that’s why clients have recently not been able to make deposit using BTC. But so as not to delay my own payment, he will forward the company’s alternative BTC address to Mark’s email so that he can give me to make my own payment there and get my trading account funded ASAP. After like 2minutes that the call ended, Mr Mark got the said company’s alternative BTC wallet address in his email which I then made the BTC payment to. So I transferred the Payment of $7582 to the alternative BTC wallet of ForexChief given to me by the Representative in South Africa (Mark).
He told me to drop my email and my trading account number , which I did and I left happily hoping for my trading account to be credited soon .
I left their office around 3:30pm hoping that my trading account will be credited within 1-2 hrs or max 3hrs . But to my surprise, my trading account wasn’t credited. I tried calling the South African number (+27 73 641 9323) they have on their website but It wasn’t going through. That was when I started getting scared, I couldn’t sleep overnight . The next day 13/10/20, I wish I could go to their office, but unfortunately for me I was busy all through that day so I wasn’t able to go there , but l kept refreshing my personal area/profile on their website to check if my trading account as been funded but it was not. Later that day I created a ticket and messaged their support team to lodge a complain and also to ask why my account has not been funded after 24hrs. Their response to my ticket was a bit fast which was cool, but I was surprised with the response of the person that replied me. I sent the payment with priority and I was charged $61.49 for the transaction fee so the total amount deducted for the transaction was $7,643.49. He was now asking me why the amount sent on my bitcoin wallet was different from the amount I filled on the website . It can’t be the same MR Lachlan.
Today again 14/10/20, I seek permission from work and I visited there office, and on getting there, the first thing I noticed was that the security I usually meet at the ground floor was no where to be found . But I managed to find my way to the 4th floor and to the ForexChief office. But the Office door was locked and there were no more ForexChief stickers on the wall by the entrance anymore. I felt Very bad and heartbroken when I waited for like 1hr and none of the Forexchief staff came to the office. I eventually left there when some other tenants in the building were already looking at me suspiciously . On getting back to the office I tried checking my trading account if the fund is there, but NO. I also checked the complain ticket that I opened if there is update about it , but It was a No No as well . But the most surprising thing about the ticket was that the reply I got from Mr Lachlan one of the Support team has been deleted, and also I have been disabled from posting any other thing on the ticket, all I tried to post was not going through except from my initial complain that was there .
So sad Brokers like this still exist.
I actually had other brokers I was trading with before though, but I wasn’t really okay with them because they don’t have a branch here in South Africa and am scared of them running away with my money, not known to me that ForexChief is the King of Scammer and Thief.
Have already reported ForexChief to the Police Department here in South Africa and also to the Directorate of Special Operations (Scorpions) and I will keep reporting you to the necessary and concerned departments until you people refund my money back . #SaynotoForexscam #saynotoforexchief #saynotoforexthief .
My name is Katlego Lebusa, am here to report Forex Chief on this Platform so as to Let you know the kind of Broker that they are . I was actually looking for a broker that I can physically transact with, and that was how I google searched to check for Broking firms that has office in South Africa . I found Forex Chief and I saw the South African office address that was put on there website . I was happy at first when I saw that they have an office right here in South Africa, not known to me that they are still going to rip me off my money . Here is the link to the South African office address they put on there website ( https://www.forexchief.com/about/news/branch-southafrica-08-2018/ ).
On the website I realised the office has been there since 2018 , and I was very happy about that.
So I tried signing up with them via their website but there were somethings I didn’t get right while signing up so I decided to visit the so called office . On getting to the address ( 4th Floor The President, 75 WF Nkomo Street , Pretoria, South Africa ) on date 10/10/20, I discovered that the Building that they said the office is located is a Residential building and not an office building... But I didn’t suspect anything fishy because I met a man at the ground floor that claims to be the Chief security officer of the whole building. I told him am going to Forexchief office and he told me that their office is located at the 4th floor but they don’t normally come today because it’s a weekend. I believed him because it was a Saturday truly. So I went back home . On the following Monday which was 12/10/20, I went back there and met this same Security man at the ground floor . He then led me to the 4th floor where the ForexChief office is located .
At the entrance there were forexchief stickers made of papers posted by the wall side, and some stickers were posted on the walls inside the office too as well as the back of the laptops of the two men I met inside the office . I saw two men inside the Forexchief office, but I met with this particular man who claims to be the Main Representative of Forex Chief in South Africa , he said his name is Mark . So he asked for what exactly I wanted . And I explained to him that I will like to invest and trade with ForexChief Broker .He asked of the amount I want to deposit, and I told him $15000 . He asked how soon will I like to make the payment and start trading with their Broker, I told him as soon as possible because that’s why I had to leave my place and come to their office twice . So I decided to make a payment of $7500 at first to try them out, and if am eventually okay with their spread and other services I will deposit the remaining $7500.
So this Mark man helped me out in signing up my account and when it got to the payment part, I didn’t know what he did that the payment via BTC didn’t go through on the ForexChief website. He then made a call telling me he is on phone with the Head of Technical Department of ForexChief, complaining to him on phone about the inability to make payment via BTC. And he got a reply on phone that the website is being worked on and they are currently having difficulties with the current BTC wallet that they have on the website and that’s why clients have recently not been able to make deposit using BTC. But so as not to delay my own payment, he will forward the company’s alternative BTC address to Mark’s email so that he can give me to make my own payment there and get my trading account funded ASAP. After like 2minutes that the call ended, Mr Mark got the said company’s alternative BTC wallet address in his email which I then made the BTC payment to. So I transferred the Payment of $7582 to the alternative BTC wallet of ForexChief given to me by the Representative in South Africa (Mark).
He told me to drop my email and my trading account number , which I did and I left happily hoping for my trading account to be credited soon .
I left their office around 3:30pm hoping that my trading account will be credited within 1-2 hrs or max 3hrs . But to my surprise, my trading account wasn’t credited. I tried calling the South African number (+27 73 641 9323) they have on their website but It wasn’t going through. That was when I started getting scared, I couldn’t sleep overnight . The next day 13/10/20, I wish I could go to their office, but unfortunately for me I was busy all through that day so I wasn’t able to go there , but l kept refreshing my personal area/profile on their website to check if my trading account as been funded but it was not. Later that day I created a ticket and messaged their support team to lodge a complain and also to ask why my account has not been funded after 24hrs. Their response to my ticket was a bit fast which was cool, but I was surprised with the response of the person that replied me. I sent the payment with priority and I was charged $61.49 for the transaction fee so the total amount deducted for the transaction was $7,643.49. He was now asking me why the amount sent on my bitcoin wallet was different from the amount I filled on the website . It can’t be the same MR Lachlan.
Today again 14/10/20, I seek permission from work and I visited there office, and on getting there, the first thing I noticed was that the security I usually meet at the ground floor was no where to be found . But I managed to find my way to the 4th floor and to the ForexChief office. But the Office door was locked and there were no more ForexChief stickers on the wall by the entrance anymore. I felt Very bad and heartbroken when I waited for like 1hr and none of the Forexchief staff came to the office. I eventually left there when some other tenants in the building were already looking at me suspiciously . On getting back to the office I tried checking my trading account if the fund is there, but NO. I also checked the complain ticket that I opened if there is update about it , but It was a No No as well . But the most surprising thing about the ticket was that the reply I got from Mr Lachlan one of the Support team has been deleted, and also I have been disabled from posting any other thing on the ticket, all I tried to post was not going through except from my initial complain that was there .
So sad Brokers like this still exist.
I actually had other brokers I was trading with before though, but I wasn’t really okay with them because they don’t have a branch here in South Africa and am scared of them running away with my money, not known to me that ForexChief is the King of Scammer and Thief.
Have already reported ForexChief to the Police Department here in South Africa and also to the Directorate of Special Operations (Scorpions) and I will keep reporting you to the necessary and concerned departments until you people refund my money back . #SaynotoForexscam #saynotoforexchief #saynotoforexthief .