I realize I need 10 posts in order to submit a qualified scam ticket - but I'd like to put this out there as a warning to anyone else that has funds with Crown.
The short version is that a couple weeks ago, I had 10 contracts open at the close of business on Friday. Come Sunday evening at open, I was locked out of my account. I could not get an answer from Crown over the phone. They kept referring me to their compliance dept which never responded. I certainly never got anything in writing. Not a notification, not an explanation, not anything. Monday morning the price went through my take profit levels. Still heard nothing. Finally, Monday night, after multiple phone calls, they told me that they had deactivated my account. They would not give me a reason, or a price where they closed me out. All they said is that I could send up a withdrawal form to close my account. I did this and they sent me a fraction of what they owe me.
After two weeks of hassling them, I have received absolutely NOTHING in writing from these guys, and nothing but the run around over the phone.
By my reckoning, they owe me about $75K. I have proof of my positions.
If the FPA is interested in moving a scam investigation forward, please let me know. Otherwise I will be happy to file a formal scam ticket here shortly. Feel free to respond to this thread or contact me via email.
The short version is that a couple weeks ago, I had 10 contracts open at the close of business on Friday. Come Sunday evening at open, I was locked out of my account. I could not get an answer from Crown over the phone. They kept referring me to their compliance dept which never responded. I certainly never got anything in writing. Not a notification, not an explanation, not anything. Monday morning the price went through my take profit levels. Still heard nothing. Finally, Monday night, after multiple phone calls, they told me that they had deactivated my account. They would not give me a reason, or a price where they closed me out. All they said is that I could send up a withdrawal form to close my account. I did this and they sent me a fraction of what they owe me.
After two weeks of hassling them, I have received absolutely NOTHING in writing from these guys, and nothing but the run around over the phone.
By my reckoning, they owe me about $75K. I have proof of my positions.
If the FPA is interested in moving a scam investigation forward, please let me know. Otherwise I will be happy to file a formal scam ticket here shortly. Feel free to respond to this thread or contact me via email.