pegasus2017
Private
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- 16
The bank refused the chargeback on the grounds that it was related to binary options. Despite the fact that I never placed a signal trade and informed them it was a suspected scam company and I had asked the company for a refund to no avail. They said MasterCard would just reject it immediately and basically left me hanging dry
MyChargeBack initially emailed:-
The first installment of $375 USD - upon signing the contract.
We will produce for you the chargeback dispute documentation you will need to submit to your bank.
Once you'll receive the chargeback dispute documentation - we would require the second installment of $375 USD.
The total cost includes a retainer fee of $750 and 25% of the fees recovered (but subtracting the $750 fee).
*** Below is extract of their response - PM me for full email if interested ***
MyChargeBack emailed back:- "Your case does not qualify for the $72 program. The $72 cases are at lot lower amounts under $3000".
When cases involve authorized transactions - such as your case - bank representatives will necessitate a thorough
chargeback write-up, presenting evidence in the technical language which they understand. It involves 10s of hours
of work and multiple teams on our side to prepare it correctly.
Our Fund Recovery program involves collecting all your correspondences, emails, transaction history, trade history,
chat history - everything you have regarding your account - to correctly build the case in order that:
1) the Bank understands how the scam took place and 2) the brokerage has a very difficult time defending their actions in any credible way.
-We expect the bank to speak with you on the phone perhaps multiple times (in which case we will join you in those conversation(s).
-We expect the bank to ask for additional questions necessitating a written response - which we will complete.
-We expect the brokerage to try to defend themselves - and we will prepare in that case a Counter Dispute to challenge any and all of thier claims.
The chargeback process takes 2-3 months, in which will be beside you every step of the way.
That is why the price is different - as the services necessitated to recover your funds are much greater and more
intensive than someone stealing your card and using it online...
You were victimized by a professional scammer. They are smart, and they knew exactly what they were doing
when collecting your information. They were preparing for this fight at the bank.
Again, this is why the prices differ.
When I challenged them if this was another scam via live online chat below:-
MyChargeBack.com (owned by Cactil LLC) is registered in the United States. For your review - you can find us on Delaware's list of businesses. - Please go to Delaware's government site for Division of Corporations. https://icis.corp.delaware.gov/Ecorp/EntitySearch/NameSearch.aspx
01:08 PM
- Please enter: Cactil LLC (as stated on MyChargeBack's website, Cactil LLC is the owner of the MyChargeBack.com website.)
01:08 PM
I think that Erik would be a good person to speak to. He is very knowledgeable and has a very good sense of the services we provide. You can contact him to arrange a time to speak. Here is his contact information:
01:10 PM
Email: erik@ez-communications.com Phone: 1-805-402-5119 (PST) Skype: live:erik_4768
how do u compare to winchargeback.com
01:12 PM
i don't really know them we don't generally pass judgment on other businesses
01:12 PM
I can supply all the full info if others are interested as I really want everyone to benefit. - Just PM me.
Not sure what to believe now.....
I've never used mychargeback. However, I came across First Financial Recovery Services and they listed Dalton Finance as one where they've successfully recovered funds for their clients. I just contacted them...has anyone heard or used First Financial Recovery Services before?
