Did you contact Binary Brokerz to ask for money back? I don't see why they deny if the money is in your account.
I did asked them, now they are saying that my money was lose in trade. How could could it be lose in trade when my trading account was put on hold during the charge back process? Why would I put it in trade when I'm trying so hard to withdraw it? They are bunch of crooks and liars. As soon as you deposit money with them, it's gone whether you traded it or not. Here's the copy of messages I have with them the last few weeks:
Dear Maria,
Thank you for your email, however we can see that you had traded your funds and we cannot refund funds that have been traded.
We are sorry to hear about your significant loses in your account. However, the Company has mentioned in numerous locations in our website that substantial risk is involved when trading in complex investments products as binary options. Please note that all of our graphic material on our website includes a reference to the high risk involved when trading in binary options and in combination with our comprehensive Risk Disclosure, terms and conditions, and conflict of interest policy, all which are publicly available and easy to find in our website.
Thank you for your understanding.
From: Ellen Aquino [mailto:marylen96@yahoo.com]
Sent: Wednesday, February 8, 2017 10:15 PM
To: Binary Brokerz Support <support@binarybrokerz.com>
Subject: Re: BinaryBrokerZ - Chargeback.
Good afternoon,
I called my bank and they told me that the case had been closed since January 12. My bank account showed that the money was returned back to you. I would like to initiate a withdrawal request and close my account. I already sent you the required documentation and given you my verbal request. Please, I have 4 small children to support. I thought trading was for me but it is not as I could not afford taking the risk of losing. Please, the money I am requesting to withdraw was the money I put in, it's not lose in trading or anything. The money is there. I followed the necessary steps to initiate my request. Please be kind. Please, process and release my money, my family needs it.
Thank you,
Maria
From: Binary Brokerz Support <
support@binarybrokerz.com>
To: "
marylen96@yahoo.com" <
marylen96@yahoo.com>
Sent: Monday, January 16, 2017 11:56 AM
Subject: BinaryBrokerZ - Chargeback.
Dear Maria,
Thank you for your email.
We noticed that you initiated a chargeback process against us previously and therefore we are unable to assist you.
Please contact your bank for further clarifications.
Have a nice day !
Best regards,
-----Original Message-----
From: WordPress [
mailto:website@binarybrokerz.com]
Sent: Monday, January 16, 2017 5:32 PM
To: Binary Brokerz Support <
support@binarybrokerz.com>
Subject: message from website
From: MARIA ELLEN AQUINO <
marylen96@yahoo.com>
Message Body:
Hi,
Good morning. I no longer want to trade and I wish to cancel my account. I placed a withdrawal request a while back, sent my documents and talked to the person managing my account but my request has not been process.
Please advise.
Thank you
--
This e-mail was sent from a contact form on Binary Brokerz (binarybrokerz.com)