Does OANDA do this often?

Raphael Y

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I recently opened a demo account with OANDA and noticed that they were not following their own rules when it came to the leverage on the gbp/aud pair(20:1) but was instead giving me 50:1 leverage. When I brought this up to them through chat, of course they acted like I didn't know what I was talking about. When I proved it to them via screenshots, they went in and changed it and responded to me(through email) that the leverage is correct(20:1). I told them yes it is correct now because they changed it.

So the long and short of it is that the leverage was changed mid-trade. Does this happen often with them? Anyone else experience this? I would hate to deal with this on a live account. The before and after screenshots are attached.
 

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