Dukascopy scam me and changed my order during news event

jentzen

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Without my permission and by automatically changing my buy stop order to a buy limit order has violated my right and has interrupted my trading strategy. Those order which was re-submitted and executed within one minute is unfair for me. This is what Dukascopy.com had practice at me. Now, they had few days never reply my email.

please help me get my money from Dukascopy.

order.png
 
Hello jentzen

Can you post the "order number" in your next reply/message, also your account number and then invite the broker to this thread (remember to place a link back to thread in all e-mails etc).

Good luck
Liz
 
Let's wait to hear what Ducascopy has to say over this.

How can we see through which IP the order was modified?
 
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