Private, 1st Class
1. You have not called me nor sent any emails this past week till now, to my request( attached email proof) of my request. The last time I spoke to customer support I was told to contact Bharat, who has neither replied any of my emails or tickets.Dear Andrew, We have already replied and explained this thoroughly to you through various emails and phone calls. We even tried to see how we could find a solution, making an exception for the years of cooperation with us, despite of your breaching the agreement with different points, but again you were negative. In respect to your commission payment, the Affiliate Agreement stipulates that:
- Clause 7.2.5. Upon termination of this Agreement, the Company shall pay the Affiliate all the Affiliate’s Commission due as set out in this Agreement. This would be the case if the following clause was also fulfilled.
- Clause 4.6. If the IB fails to generate a New Active User for two (2) months, BCM may terminate this Agreement or suspend the IBs account. During the suspended period, the Compensation plan will be changed and the portfolio of the IB’s clients will stay in the IBs’ account. However, the suspended IB will not earn any pending commission generated during the suspension time. The IB shall be entitled to receive any commissions generated, for the first four (4) years from the activation of the traders’ account”.
Your Affiliate account is now closed as per your request. Due to the fact that the commission at issue is based on clients who were activated more than 4 years ago, as per Clause 4.6, then the IB is not eligible for receiving any commission, therefore Clause 7.2.5 is not applicable in your case.
2. Are you still going on about with this plain hiding behind clauses? Are you saying all the commissions accrued are from 2011 when you just brought the 4.6 sentence on April 14th 2014. What of my commissions that were to be sent before that date. Also I have brought more than 7 clients THIS YEAR ALONE.
If my account is closed send me whatever commission you want to send me , don't type lies here. No one has called me.