On Dec 8th 2015, I made a requested to withdraw USD$18,975.
Dec 9th, My current account manager Martin, put forward my withdrawal to be processed and assured me that things would be processed the following day:
On Dec 10th my account manager was suddenly switched to Adam Ibrahim, who called me over skype, asking me why I wanted to withdraw the funds. He then offered repeatedly to help manage my account to make profits. During our conversation, I declined his offer repeatedly and asked him to follow though on my withdrawal. I also gave him explicit instructions NOT to trade my account when he tried to convince me to allow him to trade my account:
(See attached pdf for full record of skype messages.)
10 minutes later, I could not log in to my MT4 account and my repeat attempts to contact Adam Ibrahim was not answered. Over the next two days (Dec 10 and 11), my account was violently traded and churned to produce losses, reducing my account from USD$20,000 to USD$1,900 over a period of two days:
All this happened with clear and explicit instructions that the account was NOT to be traded.(see attached account records Dec 10 and 11 activity obtained from my CRM account records).
On Dec 13th, Adam Ibrahim had the audacity to call me and said he was trying to help me make money and it was the company's mt4 robot that suffered a glitch. He even said ,"please don't complain against me cause it will affect my career..." Which of course was bull****. I demanded for compensation and for his manager or director to contact me. When that did not happen, I sent emails to the compliance department reporting this case, which also went unanswered.
I eventually reported this case to the police, and was told that it was unlikely that they could do anything as it was overseas and out of their jurisdiction.
I appeal to the FPA community for help on this case.
Thank you.
Dec 9th, My current account manager Martin, put forward my withdrawal to be processed and assured me that things would be processed the following day:
On Dec 10th my account manager was suddenly switched to Adam Ibrahim, who called me over skype, asking me why I wanted to withdraw the funds. He then offered repeatedly to help manage my account to make profits. During our conversation, I declined his offer repeatedly and asked him to follow though on my withdrawal. I also gave him explicit instructions NOT to trade my account when he tried to convince me to allow him to trade my account:
(See attached pdf for full record of skype messages.)
10 minutes later, I could not log in to my MT4 account and my repeat attempts to contact Adam Ibrahim was not answered. Over the next two days (Dec 10 and 11), my account was violently traded and churned to produce losses, reducing my account from USD$20,000 to USD$1,900 over a period of two days:
All this happened with clear and explicit instructions that the account was NOT to be traded.(see attached account records Dec 10 and 11 activity obtained from my CRM account records).
On Dec 13th, Adam Ibrahim had the audacity to call me and said he was trying to help me make money and it was the company's mt4 robot that suffered a glitch. He even said ,"please don't complain against me cause it will affect my career..." Which of course was bull****. I demanded for compensation and for his manager or director to contact me. When that did not happen, I sent emails to the compliance department reporting this case, which also went unanswered.
I eventually reported this case to the police, and was told that it was unlikely that they could do anything as it was overseas and out of their jurisdiction.
I appeal to the FPA community for help on this case.
Thank you.
