I made a deposit of $2500 to my eightcap account on 5th January, 2022. After trading for a day I requested a withdrawal the next day, it was at first "processing" until my whole account was wiped (including my deposit). Since then I've been sending various mails to their support team including my account manager which was never replied. So i decided to chat with their online support, they have been extremely rude to me, to the extent that they'll disconnect the call intentionally saying if i don't have "anything else to say". They claimed there was latency error from their server on 7th January, my trade occured on 5th January and I don't seem to understand how that'll affect my trades (including my deposit). Till date they have never replied my mail nor give me a proper explanation on why they do what they did but it happens that they did exactly the same thing to a friend of mine, the only difference is his withdrawal was approved and mine never was. They are typical scammers and everyone should stay away from them.