I have a managed account with emtforex. They advertised on the radio in New Zealand and seemed legit. I was contacted by a broker called Justin Alexander who contacted me from England and we set up an account. The first 2 months were good with 3 trades being made and I profited some money and made a withdrawal. I was however concerned with the lack of contact and found them very hard to get hold off. Justin said he would call me ever week but this didn’t happen and I became suspicious. I did not hear from them until I noticed that a call option trade was put on my account. I did not understand exactly how to make sense of this trade and desperately tried to get hold of them again. Justin finally called me and said a Dan Mason-chief FX trader will call me and explain. He did not but emailed me saying that he would call me soon – this has never happened and I have not heard from him again. The call option closed after a few months and was not successful and I see my account has been cleaned out. After many emails and discovering their phone numbers have been disconnected I finally got an email from Mark Sawyer apparently the director of compliance. His email was very confusing trying to explain how I could recoup my loss. I have again tried many time to contact them and have not been successful.
I do not understand how my account could be clean out on a call option when if you do not go through with the trade you only lose the commission. I was also told initially by Justin that I would never lose more than 2.5% per trade- this was part of the reason I went with them.
Since I have been investigating want is going on I have spoken to another NZer who also has a managed account with emtforex. He has also had a similar problem and cannot get any of his money out or is able to contact them. We believe we have been scammed!
What do you suggest I should do and can you help me get my money back?
I do not understand how my account could be clean out on a call option when if you do not go through with the trade you only lose the commission. I was also told initially by Justin that I would never lose more than 2.5% per trade- this was part of the reason I went with them.
Since I have been investigating want is going on I have spoken to another NZer who also has a managed account with emtforex. He has also had a similar problem and cannot get any of his money out or is able to contact them. We believe we have been scammed!
What do you suggest I should do and can you help me get my money back?