ETORO blocked my money for a transfer of 200EUROS in BTC from wallet

Danroma87

Recruit
Messages
10
Hello,
Guys, there was no error, I received an answer from Financial Ombudsman, it seems that they were able to contact eToro and settle the situation for me.
I report the message I received from them

START MESSAGE

Your complaint about eToro (UK) Ltd



Thanks for getting in touch with us. We’ve contacted eToro (UK) Ltd to tell them about your complaint – so they have a chance to put things right for you first.

eToro (UK) Ltd should get in touch with you soon. If you need to get in touch with them, their contact details are:


eToro (UK) Ltd

24th Floor

One Canada Square

Canary Wharf

London

E14 5AB

Next steps


eToro (UK) Ltd should give you their final response to your complaint – in writing – within eight weeks at the most.


At this stage, eToro (UK) Ltd should also let you know that you've six months from the date of their response to come back to us if you’re not happy.


We won’t take any further action unless we hear from you again – and I hope eToro (UK) Ltd can resolve things for you.


END MESSAGE.

So I suggest to everyone to contact them





Kind regards
 
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