Dear FPA Community,
i joined etoro last week (07. dec. 2017) and transfered money to my account (1200,- €).
I got sceptical when i discovered, that you need to verify with copies of passport/ID and invoice from bill of an energy company or similar. So i waited and made absolutely no trades at all until my account would be verified. Verification was completed kind of quick (two days later). But meanwhile i found so many negative reviews that i got scared and decided to not use etoro in any kind of way. Now i want to withdraw my money back from my verified account where all my money is marked as available (because i started not a single trade). But everytime i try to transfer my money back to paypal, skrill or even to my bank account, the same message appears! It says that they have not received my request. I tried to call the german support hotline but the line is busy everytime i try. I sent several mails but none of them got answered yet. As i wrote to etoro already, i will publish these circumstances on all review platforms i can find and i will initiate legal action if necessary.
What do you recommend me to do next?
Thanks for your help!
etoro username: Flkz1983
i joined etoro last week (07. dec. 2017) and transfered money to my account (1200,- €).
I got sceptical when i discovered, that you need to verify with copies of passport/ID and invoice from bill of an energy company or similar. So i waited and made absolutely no trades at all until my account would be verified. Verification was completed kind of quick (two days later). But meanwhile i found so many negative reviews that i got scared and decided to not use etoro in any kind of way. Now i want to withdraw my money back from my verified account where all my money is marked as available (because i started not a single trade). But everytime i try to transfer my money back to paypal, skrill or even to my bank account, the same message appears! It says that they have not received my request. I tried to call the german support hotline but the line is busy everytime i try. I sent several mails but none of them got answered yet. As i wrote to etoro already, i will publish these circumstances on all review platforms i can find and i will initiate legal action if necessary.
What do you recommend me to do next?
Thanks for your help!
etoro username: Flkz1983