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Problem etoro.com bluntly stilling money from account and give no explanation

I am having an issue with a company
Placeholder: Dear Francesco Pappalardo,

Etoro latest email...........

As we have not received a reply from you, the case (1024517) is now closed.

Should you encounter the same issue again, please open new case via the following link https://www.etoro.com/support/.

Best regards,
eToro Customer Service Team

After avoiding to commit itself in writing etoro decided to close the case.
 
Following my bad experience with etoro my partner decided to go trough his own statement account.Guess what it seems some irregularity have been performed on his account too.Luckily for him he took screen shot every time something went wrong on his webtrader.
I advised him to join this site and file a forum scam alert regarding the matter.
 
TrueToro.org - Explanation Trailer! - YouTube
eToro Review | Get all the facts before trading with eToro
eToro Review
 
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