Gorman
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I opened up a large trade with etoro last week. I first saw that things were not going right when i did not receive the advertised spreed. Etoro spreed is shown as the buy price minus the sell. But the spreed received was 150% putting me under more pressure to close the gap. I decided to go along with the trade and argue the spread after i closed it.
Things take longer then expected to go to plan but a day later the trade turns positive and i decide to close it.
But i looked to my history to see my profit only to find that it was negative value.
The normal spreed was 15 pips i received 22 and when i closed it 30 pips in profit i still get a negative value where added up to around -5 pips.
I did receive a response from etoro along the lines of these things happen when you try to fill such a big position and we can not guarantee when there is not enough liquidity in the market. So when i see a price/profit on my screen it does not mean i am going to get it.
He said i do not have a case and these things happen. But do i have a case ?? please help
Things take longer then expected to go to plan but a day later the trade turns positive and i decide to close it.
But i looked to my history to see my profit only to find that it was negative value.
The normal spreed was 15 pips i received 22 and when i closed it 30 pips in profit i still get a negative value where added up to around -5 pips.
I did receive a response from etoro along the lines of these things happen when you try to fill such a big position and we can not guarantee when there is not enough liquidity in the market. So when i see a price/profit on my screen it does not mean i am going to get it.
He said i do not have a case and these things happen. But do i have a case ?? please help
