etoro wire deposit

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my name is abolade olanrewaju samuel from Nigeria i wireD $590 since 23rd of sept 2010 to etoro by wire deposit method but till now they did not credit my account after i have sent them the scanned copy of my wire transaction form. i chatted with them to ask why my fund is not being credited to my account all they ask me to do is senD the scanned copy of my transaction that
i have already sent before.my user name with them is laurenchy.
 
Let them know you'[ve posted this here. Tell them they've got 3 days to find your money. If they don't, then take 2 actions:

1. Leave them a 1 star review.
2. Ask your bank how to file a fraud complaint.
 
Dear Samuel,

First let me apologize for the inconvenience you are experiencing.I have contacted our accounting department in order to investigate the matter further. In the interest of transparency and to avoid any confusion we would like to receive detailed information about your issue to eddiesmith@eToro.com in order to resolve it as soon as possible.

We truly appreciate your cooperation.

Best Regards,
Eddie-eToro Team
 
Dear Samuel,

I understand the matter has been resolved. Please except our apologizes for the delay you experienced.We also decided to compensate your account accordingly.

We wish you an enjoyable and profitable trading experience:)

eToro Team
Eddie
 
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