Hello everyone.
i want to share what happend to me with ETX Capital.
i started to trade binary there about 5 monthes ago. everything was perfect as i was losing about 20K, the moment my account became green the problems arrived.
i made the account into 32K up in profit that means my balance was up to 52K.
since then i couldnt trade there, when i tried to place a trade an error appeared as it said:"your account is suspended" i was trying to talk with my account manager whom was very nice when i lost 20K but he said that he dont have a clue why this is happening.
after 2 weeks of waiting i finally recieved an Email from them that they decided to terminate my account, and my initial deposits have been returned, but "UNFORTUNATELY" they CANT pay me my profits and they are not gonna discuss the reason.
so now my account is 32K EUR but i cant trade it or withdraw it.
can you please guide me what should i do next?
offcourse ive recorded my calls with them and i have all the mails.
Thanks in advance.
Elad
i want to share what happend to me with ETX Capital.
i started to trade binary there about 5 monthes ago. everything was perfect as i was losing about 20K, the moment my account became green the problems arrived.
i made the account into 32K up in profit that means my balance was up to 52K.
since then i couldnt trade there, when i tried to place a trade an error appeared as it said:"your account is suspended" i was trying to talk with my account manager whom was very nice when i lost 20K but he said that he dont have a clue why this is happening.
after 2 weeks of waiting i finally recieved an Email from them that they decided to terminate my account, and my initial deposits have been returned, but "UNFORTUNATELY" they CANT pay me my profits and they are not gonna discuss the reason.
so now my account is 32K EUR but i cant trade it or withdraw it.
can you please guide me what should i do next?
offcourse ive recorded my calls with them and i have all the mails.
Thanks in advance.
Elad