Dear johnm1981,i opened account with octafx today and before making deposit when i asked few questions. no satisfactory answer to any of question.
when i searched google and found out plenty of negative feedback octafx-scam.png
As from my experience i know that trades don't execute when market is closed. Also OCTAFX rep is changing his statements after seeing evidence.
thanks to FPA posts i saved myselft from becoming Octafx SCAM victim.
Indeed our traders are free to express their opinions and discontent online and their feedback is most welcome as it helps us improve our services. As you have probably noticed, we never leave any of our clients unattended and all cases are solved, be it to our clients' satisfaction, yet at times not. Let's not forget that Forex does involve risks.
As for your involvement in this thread, we did our best to address client's concerns and explain the technicalities of the trading platform.
We are sorry to learn that you weren't provided with satisfactory answers prior to opening an account with us. In case you do wish to speak to us again in the future, we'll be happy to hear from you and provide you with more information regarding what we do and how we work.