Exness a broker that damaged my operation it from the beginning.

@tomassantos can you update if you were 100% paid by the broker?

Were you able to make a withdraw to your bank account or payment wallet?

Can you provide any screenshots you were paid to your bank?
 
thats is a broker
a broker that damaged my operation complicating it from the beginning, I freeze my operations panel and server crashes.

Account. 3047910 CLP MT5$ 150 USD return to my credit cardHello I want to ask for all the money deposited in this company, because I lost everything thanks to your lack of assistance, I spent three days insisting on a problem where I could not see the status of my operations because the operation panel the board, was frozen nor updated prices or equity or level of margin, being very difficult the state of operations which ended up confusing me and causing me to lose money, I am outraged as I claim three days to avoid this and I have lost everything, I wish to return the money as I have been swindled, I will entrust everyone to know this situation.


request the return of deposited monies, frozen operations panel swindle, impossible to trade under those conditions, no traling stoop, no margin level, no market prices.

the equity and margin level and operating price did not change at all in these 4 days, are not updated automatically or equity or margin level or operating price with market price, it was frozen ... for example I said level of margin 500 and in fact it was in 300 or of equity 70,000 and in fact it was in 50000, besides the trailing stoop did not work


in short the broker boikot my operations from the first day of operations
the equity and margin level and operating price did not change at all in these 4 days, they were not updated automatically or at the margin or level of the price, it was frozen ... for example I said level of margin 500 and in fact it was in 300 or of equity 70,000 and in fact it was in 50000, besides the trailing stoop did not work in my server vps
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Hello, @tomassantos!

I am a new Exness representative on FPA.
Thank you for your feedback, and we bring our sincere apologies for the inconveniences.
Although the issue has been resolved a while ago and you have been informed by the email, I would like to inform you on this forum as well.

Regarding your problem with the MT5 platform, our specialists found a technical error that caused the issues on your account.
Please keep in mind that we treat complaints very carefully, so the problem has been resolved and the terminal is up and running.
The losses that occurred in your account were compensated with a total of 162 USD.

You can always email me at dildora.djalolova@exness.com.
Thank you, and have a great day ahead!
 
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