Exness.com

Exness

Exness Representative
Messages
186
Withdrawing from Exness is just daylight robbery! They charge you 40USD minimum for every wire transfer regardless of the amount. One of my client was charged 40USD for a 100USD withdrawal. Are there any cheaper methods of making withdrawals from this broker??
Dear arconite,

Withdrawal via Wire transfer is 0,2% of your total amount, but not less 40$. This commission can not be considered as a high one.

Besides, you may use another payment systems. For instance, incoming and outgoing payments by WebMoney and Liberty Reserve are free of charge for Exness clients.

Also, deposit and withdrawal via Moneybookers are instant and commissions are: for deposit: 0.5%, for withdrawal: 1%.
 

Exness

Exness Representative
Messages
186
New Year Present from EXNESS

Dear Traders!

We wish you a Happy New Year 2011! Following the holiday tradition, EXNESS gives you a New Year present! Each client who opens a new trading account with EXNESS and deposits it from December 15, 2010 till January 1, 2011 gets 11% of the deposit amount as a bonus.

Please read the rules on trading and withdrawal of the gift amount here: https://www.exness.com/wbonus/percent/regulations

We wish you health, happiness and financial wellbeing! We are happy to remain your reliable partner in the coming year.

Good luck in the New Year!
 

Exness

Exness Representative
Messages
186
Company's Working Hours during Christmas and New Year's Day

Dear Clients,

Below you will find information on changes to the company's working hours during the holidays.

Forex Market

On December 24 and 31, 2010 the Forex market stops trading at 17.00 (GMT+0). On other days the market will be trading as usual.

Exness Customer Support

From December 24, 2010 till January 2, 2011 the customer support will be available from 01.00 (GMT+0) till 16.00 (GMT+0). Saturday and Sunday are day-offs. Starting from January 3, 2011, the customer support will be available in normal working hours.

Change of Trading Conditions

From December 27, 2010 till December 31, 2010 the following restrictions apply:

  • Maximum leverage for all account types will be changed to 1:50.
  • Spreads for most currency pairs will be somewhat wider than in the normal mode of operation. Please bear in mind during trading that Stop Levels and Freeze Levels cannot be less than the spread value.

Starting from January 3, 2011 when the Forex market opens, Exness default trading conditions will be renewed.
 

Exness

Exness Representative
Messages
186
Dear friends!

EXNESS wishes you a Merry Christmas and a Happy New Year and invites you to visit our holiday web-page: https://www.exness.com/ny2011

Take part in the decoration of the New Year’s tree! The ornament selected by you will shine among others symbolizing your participation in the EXNESS traders community, the society of goal-seeking and successful people.

Visit the EXNESS guestbook page and read greetings from other traders as well as from company management. You can also leave your personal greetings here, share your New Year’s mood, optimism and inspiring wishes!

We did not forget about Christmas gifts. By opening and depositing a trading account you will get a New Year's bonus per every deposit! (https://www.exness.com/news/article/NYBonus2010)
EXNESS team wishes you much happiness in the New Year!
 

Exness

Exness Representative
Messages
186
Marry Christmas and Happy New Year!

Merry Christmas and Happy New Year! We wish you professional advancement and financial wins.

 
Last edited:

Manav

Private
Messages
20
Exness provides quick and superb services. I am simply impressed from their quick service. I have tried around 8-9 forex brokers but at-last found exness as an excellent forex-broker that one must try.

Currently i am only left to use their withdrawal service which i will update you guys as of how much time their withdrawal service takes the fund to reach my account.

Till now (except withdrawal) this broker deserves 9 out of 10.


But i have one doubt that i want to clarify, after making 1-2 deposits using my credit card i used my dad's card once to upload funds in my exness account (since my credit card limit was full already), will this create any problem for me in future if i want to withdraw funds? Please clarify this.
 

Exness

Exness Representative
Messages
186
Exness provides quick and superb services. I am simply impressed from their quick service. I have tried around 8-9 forex brokers but at-last found exness as an excellent forex-broker that one must try.

Currently i am only left to use their withdrawal service which i will update you guys as of how much time their withdrawal service takes the fund to reach my account.

Till now (except withdrawal) this broker deserves 9 out of 10.


But i have one doubt that i want to clarify, after making 1-2 deposits using my credit card i used my dad's card once to upload funds in my exness account (since my credit card limit was full already), will this create any problem for me in future if i want to withdraw funds? Please clarify this.
Dear Manav,

Thank you for your commentaries about our work. EXNESS appreciates and always pay attention to the Clients' opinions.
According to our Company rules reflected in Customer's agreement you can withdraw funds only by the same paying system by which you added them and only to the same accounts.

So, let me explain the procedure of withdrawal in your case. At first, refund will be made to your credit card. Further refund will be made to the card by which you've deposited next. This is about your initial deposits. All profit shall be withdrawn by the wire transfer to your bank account.

Also, I should mention that you can't deposit funds by third person's cards. Please, be attentive next time and deposit funds only from your own accounts.
 

Exness

Exness Representative
Messages
186
The Chinese version of the Exness web site was launched

Dear Clients,

on January 11, 2011 we launched the Chinese version of the official Exness web site. Now our services are available to all citizens of the Celestial Empire.

Thus today we offer our clients four versions of our web site:

  • English;
  • Russian;
  • Georgian;
  • Chinese.

In early 2011 we will also launch Malay and Indonesian versions of the Exness web site.
 

nuspy

Recruit
Messages
13
Change of leverage on run

Well.. I have always spoken well of Exness, in case I won and in case I lost some money.. but always because of my chooses and errors.
Exness is very serious in quotation and behaviour.

Now I have to say something bad. I hope that what I write will be taken as a suggestion to correct the service.

At 12:00 I opened an operation on Silver. Soon, as the marked stayed on my side I increased my position. And I made it again, using the good leverage Exness gives.
Unfortunately at 17:00 Exness modified my leverage lowering it to 1:200.... even if all my positions were (and still are!) in gain now my margin is very very slow.... and I risks to see a good operation be transformed in a loose. (of the spread I paid, at least, preventing me to come back later at the same condition)

I asked the online service to help modifying manually my leverage: the guy on the other side (Tikhon Tretyakov) with the tone of a sheriff in a B series western movie said "the rule is the same for everybody".. while refusing to taking care of the situation.

Well.. I would like to remember to that guy that we are not in a casino and we are not playing so we the casino makes the rule and can´t be changed... we are customers and as these rules are only "best pratices".. he should do his best to help customer and not just refuse and don´t care of our interests and needs.

Apart that... is very dangerous to have such kind of reduction of the leverage (from 1.000 to 200) on already opened operations: and that would cause some looses to me or to everyone in the same situation. And every week!
I hope Exness get aware of how unpleasent is to work with such kind of gap within the leverage that makes in this way more risky to work on this broker that with other ones. And changes this "rule" without to have to ask the sheriff to help .
 

Exness

Exness Representative
Messages
186
Call EXNESS Toll Free

Starting March 16, 2011 EXNESS has expanded the list of countries where EXNESS clients may place toll free calls to our technical support service.

Toll Free technical support numbers are just another way we are working to make EXNESS services available to more people in more countries.

EXNESS toll free technical support numbers:



EXNESS specialists are ready to answer all of your questions.
 
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