Exness deposit bonus doesn't work and my ticket is open for almost a month.

LHill97

Private, 1st Class
Messages
49
Hi I use Exness since 2009 but lately many changes to the worst.
I traded over 10000lot with Exness since long time I opened some accounts at that time under a bonus program for unlimited time. However everytime I deposit no deposit bonus so I contacted the support they gave me a ticket number 07060473 but since April 15 they never replied. Everytime I talk to live chat they say the same answer that specialist team looking at it. But almost a month now and nothing
And everytime they say my account manager will contact me but never contacted.
I can show my accounts and bonus status and deposits if someone Interested.
Its a shame they treated a loyal customer like this way.
Same story with deposit bonuses every time - the T&Cs are always designed in such a way that it ultimately always works to the brokers advantage.
 

Dawsi

Recruit
Messages
8
for update i asked live support today they still have no update for me
always same answer relevant department looking at my case for a month same answer /
that specialist department took a month either stupid or lazy thats only logical explanation
 

Dawsi

Recruit
Messages
8
Almost a week ago Exness told me I will be compensated within a week.
I will see how its gonna be
 
Top