Exness increase Spread too High With 2 Pair Mean EURUSD & GBPUSD and My Account Hit Stopout

emprakashkumar

Recruit
Messages
9
Dear Sir/Mam,
I Have Raw Spread account With Exness Account No 44004082.

Last Night Mean 15th of June 2020 I Was 13 Open Trade.

EURUSD:-

Tottal Open Order: 6 Open Order (5 Sell & 1 Buy Order)
Lot Size: Sell Order Lot Size : 1.00+1.00+1.00+1.00+0.51 = 4.51
Buy Order Lot Size : 4.51 = 4.51

GBPUSD:-

Tottal Open Order: 7 Open Order (6 Sell & 1 Buy Order)
Lot Size: Sell Order Lot Size : 1.00+1.00+1.00+0.50+0.50+0.50 = 4.50
Buy Order Lot Size : 4.51 = 4.51

Note: The Both Order Have Same Buy Lot & Same Sell Lot Mean Headging.

Now I Come To Main Point:-
I Have Raw Spread account With Exness So There Spred is Very Low & EURUSD Pair Spread is 0(Zero) Some News Time Spred Going To Littile More (I Will Attach ScreenShot No1) ,So Yesterday as i Said i was 13 Open Trade & Also All Trade in Headging But at Night My Account Hit Stopout. Bcz Exness increase Spred too High With 2 Pair Mean EURUSD & GBPUSD. You Can Note This Things See Order Closing Time, All Order Mean EURUSD and GBPUSD All Buy and Sell Order Close At Same Time.( I Will Attach ScreenShot No2 ) You Can See.

EURUSD Sell Order Closing Price 1.13280 (Ask Price) (Time 2020.06.15 21:01:05)
EURUSD Buy Order Closing Price 1.13209 (Bid Price) (Time 2020.06.15 21:01:05)


Note: Time is Same in Both Order and You Can Check Bid & Ask Price Of EURUSD Spred 8 Point ( which is Too High) If This Spread Not increase Then My Account Not Hit Stopout & All Trade in Headging But Exness increase Spread & Hit Stopout and I Loss My All Money. (4000 USD + 1400 USD + Profit Around 1200 -1300 USD) Tottal: 6700 USD.

Note: Sell Order Open with Bid Price and Close With Ask Price & Buy Order Open with Ask Price and Close With Bid Price.
 

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Walter Emslie Forex

Private, 1st Class
Messages
57
Please can you provide full proper MT4 statement for these trades showing your history with Entry, and Time, Date and what price you were closed off, and Balance and leverage your account is so we can see exactly what happened please. So we can see Margin Used ...

Thank You.
 

emprakashkumar

Recruit
Messages
9
Please can you provide full proper MT4 statement for these trades showing your history with Entry, and Time, Date and what price you were closed off, and Balance and leverage your account is so we can see exactly what happened please. So we can see Margin Used ...

Thank You.
Please can you provide full proper MT4 statement for these trades showing your history with Entry, and Time, Date and what price you were closed off, and Balance and leverage your account is so we can see exactly what happened please. So we can see Margin Used ...

Thank You.
This 13 Order Was close Due to Stop Out,You Can Chcek EUR usd Order Sell closing Price And Buy Closing Price,Cosing Time is Same But Price Difference Between Buy And Sell Order Around 8 Point (Which is Too High),If This Spread Not Going High Then Account Didn’t Hit Stopout.

and Levarage 1:1000
 

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emprakashkumar

Recruit
Messages
9
This 13 Order Was close Due to Stop Out,You Can Chcek EUR usd Order Sell closing Price And Buy Closing Price,Cosing Time is Same But Price Difference Between Buy And Sell Order Around 8 Point (Which is Too High),If This Spread Not Going High Then Account Didn’t Hit Stopout.

and Levarage 1:1000
EURUSD Sell Order Closing Price 1.13280
And EURUSD buy Ordee Closing Price 1.13209

you Can See Both Order Closing Time is Same But Beetween This Price 8 Point Gap if Not Spread Going Up Then Account Not Hit Stopout.
 

marco_mmbiz

Sergeant
Messages
167
The only thing that seems way too high here is your leverage and your lot-size. With so many trades it's no wonder that your account is blown, no matter what the spread of the broker was at that point. I mean, you had sells under 1.126 in EURUSD, but the EURUSD went up to 1.135 (even way above your stop out points). And the EURUSD is still above your entry points. ;)
 
Last edited:

emprakashkumar

Recruit
Messages
9
The only thing that seems way too high here is your leverage and your lot-size. With so many trades it's no wonder that your account is blown, no matter what the spread of the broker was at that point. I mean, you had sells under 1.126 in EURUSD, but the EURUSD went up to 1.135 (even way above your stop out points). And the EURUSD is still above your entry points. ;)
Brother I was Have 4.5 Lot Sell trade and 4.5 Lot Buy Trade in EURUSD and 4.5 Lot Sell in GBPUSD and 4.51 Lot Buy in GBPUSD So at The end My trade Was Hedging.Account Stoput Bcz EURUSD Spread Going To High and You Can See Screenshoot EURUSD buy close Trade Price And Sell Close Trade Price It’s A Very High Spread, If Spread Not Going To High Then My Trade Was Hedging.
 

marco_mmbiz

Sergeant
Messages
167
It doesn't matter how much lot you have hedged; the only thing that matters is, how much trades are in minus and how much trades are in plus. Your negative trades already were around 8k in loss while your positive trades were just around 1k in profit. The spread doesn't matter here as for example the EURUSD went even more and more against most of your trades during the night (until this morning). Your account would still be crashed, even with a better spread and even with that one huge hedging trade. ;)
 

emprakashkumar

Recruit
Messages
9
It doesn't matter how much lot you have hedged; the only thing that matters is, how much trades are in minus and how much trades are in plus. Your negative trades already were around 8k in loss while your positive trades were just around 1k in profit. The spread doesn't matter here as for example the EURUSD went even more and more against most of your trades during the night (until this morning). Your account would still be crashed (even with a better spread and even with that one huge hedging trade)). ;)
Brother maybe you are New in Trading, When Trade in Hedge There No Chance For Wash Out And I Have Sufficent Fund With 1:1000 Leverage,If EURUSD pair Spread Not Go To High Then No Chance For Stopout.
 

marco_mmbiz

Sergeant
Messages
167
Brother maybe you are New in Trading, When Trade in Hedge There No Chance For Wash Out And I Have Sufficent Fund With 1:1000 Leverage,If EURUSD pair Spread Not Go To High Then No Chance For Stopout.

No, I'm definitely not new to trading. But it seems you're (only newbies use an account leverage of more than 1:500).
So, you think if your hedge-trade was started at 1.129 (instead of 1.131) your account would still be there? I don't think so. Your losing trades were already around 8k in minus at that point while your hedge trades were only at around 1k; maybe with a better spread they'd be at 2k or so, but still not enough to hedge your loss. EURUSD went up to 1.135 at the end; I guess the broker will tell you the exact same thing.
 

emprakashkumar

Recruit
Messages
9
Ok As You Said Loss Trade 8k and and Hedging Profit Trade is 2k Then 6k Loss And My Tottal Account Equity Amd Profit More tham It If This Spread Not Going To Up Then Still My Account Alive And I was in Profit.

See Attached Screenshots Of Deposit and Profit trade then add 4000 USD( it’s Was My Previous Equity)22B2B464-6333-4BBF-9652-70EE22932FCF.png76C6FB6E-830F-43D6-915A-24BB15195C2F.jpeg
 
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