THanks for your reply.
I've never shared password to anyone else. Please tell me how can i lost password? Exness do not have any protection method to protect Clients.
- No Bruteforce password protection.
- No Location detection.
Do not say Exness is trusted Broker. For my point of view. Exness was good but now alot of problem:
- Spread changed alot, trying to cheat users. When I asked Exness to clear everything, then they say SORRY and paid me back 1.100$ and Exness claimed to Technical Error and then make it keep happening. Now still pending my 40 orders for 2 weeks of process? Do it need much of time for this process?
- Trying to cut off client orders. And trying to refused it. My 16.000 gone with Exness.
- Exness said: Account Manager will call to me. And then NO ONE called to me. So funny of Exness.
Recommend: get away from Exness !!!!.
Clients' sensitive information is highly protected in Exness, where clients have personal area password, trading account password and verification code sent by SMS or Email (it depends on what security type client chose when registering) to verify transactions that are actually made by real owner of the account. Thus, in order to access a trading account password, one needs to have an access to Personal area and verification code sent to registered phone or email. Connecting to a trading account on trading platform cannot have Bruteforce password protection or others just like an email address has, but we do have preventative measures to protect our clients’ sensitive information.
Under any circumstances, Exness does not open trades for clients. Please note that in accordance with Exness Client Agreement (part D, clause 1.3), Orders are placed with the Company with the use of Access Data on the Trading Platform, through the Client’s compatible personal computer connected to the internet. The Company will be entitled to rely and act on any Order given by using the Access Data on the Trading Platform without any further enquiry to the Client and any such Orders will be binding upon the Client.
In other words, clients are responsible for keeping their sensitive information safe. The company does not bound to compensate losses due to orders opened from a different IP address, the company relies on clients taking full responsibility for the access to a trading account since the company have implemented preventative measure in place.
Regarding the compensation we have made, 127.51 USD has been credited to your trading account because the orders opened with slippage during high economic news, and there was a gap in prices. And, it has been decided to compensate 1036.97 USD for the trades based on opening price set, this is because slippages happened during high economic news again.
Our responsible specialist tried calling you on the day I have sent you an email to explain further on your concerns, however did not succeed.
If you have any other orders pending, please, let us now at my email: email@example.com.
I wish we could help you more.
Have a great day ahead!