Exness refused to pay my deposit - please help me recover my money

jagankris

Recruit
Messages
2
Hi I am Jagan from India.New to Forex Trading.

Started trading with exness.
They gave an offshore account no which I added to bank beneficiary account to which I transferred money and it was immediately reflected as dollars in USD.

After few days of trading I withdrew all money from exness due to personal reasons.
Then after few months I tried to renew my trading with Exness by depositing 1700 USD to the same old offshore bank account provided by them.

To my shocking the amount was not reflected in my trading account.

Even after several communications and reminders there was no reply.I called my relationship manager in Cyprus Mr.Srivastav Srinivas.He assured that he will speak to CEO regarding this.

One day the customer support refused saying that the offshore account to which I transferred money is not what I was supposed to transfer funds and bluntly said don't contact us anymore regarding the issue.
There was no communication to me from Exness that the offshore account to which amount needs to transferred was changed.
Also Mr.Srivastav Srinivas to stopped picking my calls.

Checked with Bank they said the money I transferred to offshore account was withdrawn.

Actually I lost my hopes and didn't know what to do and how to proceed further regarding this issue until I found forex peace army website fighting scams of brokers and fraudsters and gained some hope.

Kindly help,guide me getting my Money back from Exness.

Best Regards,
Jagan Krishnasamy
 

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FxMaster

Lt. Colonel
Messages
10,003
Hi I am Jagan from India.New to Forex Trading.

Started trading with exness.
They gave an offshore account no which I added to bank beneficiary account to which I transferred money and it was immediately reflected as dollars in USD.

After few days of trading I withdrew all money from exness due to personal reasons.
Then after few months I tried to renew my trading with Exness by depositing 1700 USD to the same old offshore bank account provided by them.

To my shocking the amount was not reflected in my trading account.

Even after several communications and reminders there was no reply.I called my relationship manager in Cyprus Mr.Srivastav Srinivas.He assured that he will speak to CEO regarding this.

One day the customer support refused saying that the offshore account to which I transferred money is not what I was supposed to transfer funds and bluntly said don't contact us anymore regarding the issue.
There was no communication to me from Exness that the offshore account to which amount needs to transferred was changed.
Also Mr.Srivastav Srinivas to stopped picking my calls.

Checked with Bank they said the money I transferred to offshore account was withdrawn.

Actually I lost my hopes and didn't know what to do and how to proceed further regarding this issue until I found forex peace army website fighting scams of brokers and fraudsters and gained some hope.

Kindly help,guide me getting my Money back from Exness.

Best Regards,
Jagan Krishnasamy
@Alberto Frattin, can we have your attention here, please?
 

4evermaat

2nd Lieutenant
Messages
2,060
Started trading with exness.
They gave an offshore account no which I added to bank beneficiary account to which I transferred money and it was immediately reflected as dollars in USD.

After few days of trading I withdrew all money from exness due to personal reasons.

- How much was this initial deposit for which you got back? How did you deposit? And how did you withdraw it?
- What dates were the deposit/withdrawal?

Also your 2nd deposit which was unsuccessful.....what date did you attempt this?

Do you have a complete account statement? you can get one by using this tutorial: https://www.forexpeacearmy.com/comm...ccount-trade-history-statements-part-1.63543/

Actually I lost my hopes and didn't know what to do and how to proceed further regarding this issue until I found forex peace army website fighting scams of brokers and fraudsters and gained some hope.

Hopefully some exposure to your problem here may get you what you need. No guarantees though. I recommend studying the business model of the brokerage you intend to deposit with. And control your gambling/greed impulses.....they target these especially in certain countries.
 
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