Hello.
I'd like to bring a situation I have faced with the Profit Forex Signal company (profit-forexsignals.com). I have signed for an annual contract on the their standard package using trade copier, based on the excellent historical results they have published on their website. On the first month, july 2014, I had a loss of more than -1000 pips, however they have published on their website a profit of +675 pips (profit-forexsignals.com/forex-signals-performance.html). This standard package is registered on MyFxbook (www.myfxbook.com/members/ProfitFxSignal/pfxs-standard-package/952663) and there anyone can see that there was actually a loss of -1136.80 pips on july 2014 and NOT and profit of +675 pips. I have contacted them to try to understand the difference by e-mail and by online chat but I never got an answer. I have cancelled my subscription but they refused to return my money (600 USD). I totally understand that losses are part of forex and I`m not questioning that, but the fact that profit forex signals had a loss but they published a profit instead. Based on the fact that I signed because the good historical results and they are not true, according myfxbook, I`d like to have the help of FPA to solve this issue and have my money back.
Thank you.
I'd like to bring a situation I have faced with the Profit Forex Signal company (profit-forexsignals.com). I have signed for an annual contract on the their standard package using trade copier, based on the excellent historical results they have published on their website. On the first month, july 2014, I had a loss of more than -1000 pips, however they have published on their website a profit of +675 pips (profit-forexsignals.com/forex-signals-performance.html). This standard package is registered on MyFxbook (www.myfxbook.com/members/ProfitFxSignal/pfxs-standard-package/952663) and there anyone can see that there was actually a loss of -1136.80 pips on july 2014 and NOT and profit of +675 pips. I have contacted them to try to understand the difference by e-mail and by online chat but I never got an answer. I have cancelled my subscription but they refused to return my money (600 USD). I totally understand that losses are part of forex and I`m not questioning that, but the fact that profit forex signals had a loss but they published a profit instead. Based on the fact that I signed because the good historical results and they are not true, according myfxbook, I`d like to have the help of FPA to solve this issue and have my money back.
Thank you.