FBS Closed my Position while the Market Closed

[samer1112]

You stated that you had been trading with ActivTrades. It is a common practice for them to announce possible changes in trading terms in advance for a period of [COLOR=#ff0000]1 week![/COLOR] Thus, you must had concluded that FBS would change its requirements as well!

Hi ruseneca , i appreciate your care about my case ..

Firstly , Sorry if there is written mistakes .. i used google translator to write posts
English is not my native language

Yes i said i had same order with Activtrades with similar account balance with leverage 1:400 not 1:2000 like FBS.com

and Activetrades didn't take any dishonest behavior and the order was closed manually by me after market opened with profit about 150 pip !

Activetrades didn't send any announce that they could change there trading terms in that time .. so i opened my order with confidence that my leverage would not be reduced or played from any one
Fbs also didn't send any notification in that time ... so this the difference between regulated and unregulated brokers

the regulated deals with their customers with respect , transparent , and honest
Because they know if any mistake is happened there is an Authority will Held accountable and punish them ... but FBS there is no Authority to Complaint them

i know a bout this forum recently( forexpeacearmy ) .. so i came here to warn other people from this broker
who is proud to be only broker give leverage 1:3000 - 1:2000 ... but could destroy your account without any prior notification and let the leverage 1:50 or may be 1:1 if you still winner !

as you said there are some brokers may change their leverage from 1:500 to 1:400 or 1:300 or even to 1:200

but FBS changed it from 1:2000 To 1:50 ... = 40X !!
then they came and say we have the right to lower your leverage wherever and whenever we want ...

is that Fair ? is there any honest broker do like them ?

Finally , i know that FBS will not Compensates me for this loss because They do not have the courage to admit mistakes ...
@FxMaster please , i request to put my topic on voting to know if FBS was guilty or not guilty ?

Again Sorry if there is written mistakes .. i used google translator to write posts
Thank you

 

[samer1112]

fbs.com/promo/leverage3000

We are proud to be the only broker that offer the biggest leverage ever 1:3000
but be aware we will change it to 1:50 without notification

Exactly , your comment is so true !

 

[FBS Official Rep]

Thank you, please let us know if you require any further assistance.
FBS Official

 

[A.Barq]

include your account details and all information for your claim

I do not have an account with you, that doesn't prevent me to say my opinion and explain why any new trader should not deposit his money with you .

but please explain to me here how this "reduce the client's risk" to change the leverage from 1:2000 to 1:50 without notification and close the deal while the market closed ?

PS:It is a just case. I do not spam. I know Mr. Samer only on borssat forum and I advised him to open the case here again to reveal out your nonsense surprising practices you do .

"NOTE: FBS is offering a trading insurance plan. If you read the details closely, you will see the plan increases spread by 1 pip. It appears that in order to collect $100 for losses, the trader must have already payed in at least $120 in spread markups.

The FPA considers paying $120 or more to protect $100 to be a bad deal. The FPA is surprised that FBS would offer such a program. CLICK HERE to read more about this insurance. "

Even FPA surprised.

 

[FBS Official Rep]

I do not have an account with you, that doesn't prevent me to say my opinion and explain why any new trader should not deposit his money with you .

but please explain to me here how this "reduce the client's risk" to change the leverage from 1:2000 to 1:50 without notification and close the deal while the market closed ?

PS:It is a just case. I do not spam. I know Mr. Samer only on borssat forum and I advised him to open the case here again to reveal out your nonsense surprising practices you do .

"NOTE: FBS is offering a trading insurance plan. If you read the details closely, you will see the plan increases spread by 1 pip. It appears that in order to collect $100 for losses, the trader must have already payed in at least $120 in spread markups.

The FPA considers paying $120 or more to protect $100 to be a bad deal. The FPA is surprised that FBS would offer such a program. CLICK HERE to read more about this insurance. "

Even FPA surprised.

Dear A.Barq

Unfortunately, you are mixing up some different issues here, and even though, YES, of course, you are entitled to an opinion, you should keep to the point and not write misleading information – for the benefit of traders, especially new traders. Misleading information is indeed spam and unfair.

1. "reduce the client's risk" to change the leverage from 1:2000 to 1:50 without notification and close the deal while the market closed?

Please kindly read each reply in this thread thoroughly, your answer is there when we provided the information to Samer.

2. FPA indeed does not agree with FBS Insurance plan, on the other hand, FBS feels that it is indeed beneficial for traders of a certain strategy. You are most welcome to read that thread where both opinions are expressed.

For all traders out there, I would like to state:

It is very important to read and be familiar with the customer agreement of any company that you work with. If you have any certain strategy, you may consider refreshing your memory with the customer agreement and touch up on the topic of your strategies – before you implement said strategy. All terms and conditions are made for YOUR benefit as well as the companies.


Thank you

FBS Official

 

[ruseneca]

Activetrades didn't send any announce that they could change there trading terms in that time

That's nonsense, they always do! By email and by message in the trading platform!
Always check your inbox in the trading platform.

who is proud to be only broker give leverage 1:3000 - 1:2000 ... but could destroy your account without any prior notification and let the leverage 1:50 or may be 1:1 if you still winner !

A broker should not be blamed for your personal trading decisions!!! In this case, you had used very high amount of your leverage ( e.g. credit ) and you had known that there would be a referendum in Greece which is of great importance for the EU and the euro.
Please, refrain from such gambling decisions in future!
The volume of your trades must be calculated on the basis of your account balance, not on your leverage!
As I already mentioned - 0.01 standard lots for every $1,000.
Brokers may offer you leverage of 1:100 000 - if you use it all, it means that your deal will be gone in seconds!

but FBS changed it from 1:2000 To 1:50 ... = 40X !!
then they came and say we have the right to lower your leverage wherever and whenever we want ...

ALL brokers offer maximum of 1:50 during such major market events. Activtrades reduced the leverage to 1:25 before elections in France earlier this year!
So, change your strategy! You take too high risk!

I stepped in the discussions because the case is old, it will remain in the past! However, you will continue to do the same mistakes over and over again. If you want to bet - bet on binary options or in casino. I can guarantee you that betting on binary options will lead to 100% loss. Even if you win, you want get paid

@FxMaster please , i request to put my topic on voting to know if FBS was guilty or not guilty ?

There's a procedure to open a voting thread in the Fore Traders Court. If you have already submitted all information, you should wait, the topic will be made public soon.

Until then, you have still not clarified wether funds lost were a bonus or real funds. I can see that the broker had credited a bonus on your account. Is this information right?

 

[A.Barq]

That's nonsense, they always do! By email and by message in the trading platform!
Always check your inbox in the trading platform.

I think you are a customer of FBS and a big fan for them, you can bring the e-mail they sent from your E-mail. Please bring it. Or from any other client e-mail.

He said I have a real account with fbs no. 289163 I searched my e-mail and couldn't find any notification. I do not delete any mails. etc I have no trust in this company and will not come back to it .

 

[A.Barq]

It is very important to read and be familiar with the customer agreement of any company that you work with

Can you please, how can you close a deal while the market close and no prices on the chart, depending on your "AGREEMENT" ??

Misleading information is indeed spam and unfair

I didn't give any misleading information.
They are two simple FACTS:
1. Changing the leverage without prior notification from 1:2000 to 1:50 before the market opening "TO REDUCE THE CLIENT'S RISK"
2. Close the deal while the market closed on a price of two two days before.

 

[samer1112]

As I already mentioned - 0.01 standard lots for every $1,000.

my friend I'm in Forex market since 2007

I've a lot of strategy ... one of them is aggressive style ( it's not betting on news like what you said ! )

this strategy could not Suitable for you if you are Beginner... but i have enough expert to use it

if you want i can send you a lot of statements of my accounts with different brokers using this strategy
i always make 500% to 1500% by this strategy then withdraw all profits ... it's axiomatic you can't do it with broker who played the leverage without prior notification

i also have accounts with Low risk for Long-term investment

so let your advise to other new traders .. not for me

 

[samer1112]

@FxMaster please , i request to put my topic on voting to know if FBS was guilty or not guilty ?

There's a procedure to open a voting thread in the Fore Traders Court. If you have already submitted all information, you should wait, the topic will be made public soon.

Until then, you have still not clarified wether funds lost were a bonus or real funds. I can see that the broker had credited a bonus on your account. Is this information right?

i don't understand why you ask this question ?
is it allowed to Steal my profits if there is bonus in my account !
Our topic about the company's dishonest behavior
playing with leverage and closing orders during the market holiday weekends
why you ask about bonus?!!

my answer : The funds lost were both bonus and real funds .. are you happy now ?

as i told you before .. I'm expert trader ... I participated in a competition in Arabic forum among tens of traders for one month and i won it and took first place with prize 1000 usd ...
FBS Sponsored that competition and required me to deposit 100 usd in order to receive the prize

so the total balance was 1100 usd
is that clear ?
are you happy now ?
what else ?

Firstly i thought you are neutral.. But you seem to be biased against me

@FxMaster , could you please tell us if there is additional information that i should submit to finish the procedures


Best Regards