Abandoned Complaint - FBS set TP on my Facebook trade to prevent me from making a big profit

[Eveline Opiyo]

Hello, on 19.10.2022 I sold a tesla stock before earning the report and the next day I made a profit from my trade. On 26.10.2022 I sold Facebook stock before the earnings report and when FBS realized that Facebook was dropping about 20% during pre-market they decide to manually set TP on my Facebook trade hence preventing me from making almost 3000USD profit the next day. I complained to FBS and they informed me that according to the FBS agreement they are allowed to set TP for a client. I asked them why they didn't set a TP to the Tesla trade because the Tesla trade had the same trade condition as the Facebook trade and they failed to give me a satisfactory answer. FBS's failure to set TP on Tesla trade made me risk 200USD on Facebook stock and I lost 147USD plus profits I would have made if I had traded with another broker. My account number is 25467762

 

[FxMaster]

Hello, on 19.10.2022 I sold a tesla stock before earning the report and the next day I made a profit from my trade. On 26.10.2022 I sold Facebook stock before the earnings report and when FBS realized that Facebook was dropping about 20% during pre-market they decide to manually set TP on my Facebook trade hence preventing me from making almost 3000USD profit the next day. I complained to FBS and they informed me that according to the FBS agreement they are allowed to set TP for a client. I asked them why they didn't set a TP to the Tesla trade because the Tesla trade had the same trade condition as the Facebook trade and they failed to give me a satisfactory answer. FBS's failure to set TP on Tesla trade made me risk 200USD on Facebook stock and I lost 147USD plus profits I would have made if I had traded with another broker. My account number is 25467762

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[davidmbuu]

Same thing happened to me back in 2019. I HAD TO STOP TRADING WITH THEM. They are scam brokers.

 

[4evermaat]

I complained to FBS and they informed me that according to the FBS agreement they are allowed to set TP for a client.

Do you have a screenshot of this email / live chat?