I am trading under their tradename FBS Markets Inc. which is under Belize, so I can only go to Belize jurisdiction.
Dear Edwin Ong,
We were sad to discover that this branch of the discussion has unfortunately escaped our attention. However, we would like to note that during all this time we were in constant communication with you via our support channels.
We are glad to acknowledge that the issue regarding the execution of trading orders on account 310150107 was successfully resolved to the mutual satisfaction of both parties.
We would like to thank you for your cooperation and hope for future beneficial cooperation.
With best regards,