FigFx robbed my profit and deposit.
Jun 14th,2011, I opened an account,no:155454,in FigFx.
Jun 15th, I had deposit 50 usd from LR to A/C :155454.
Jun 17th, the account was disabled when there is a balance 54.2 usd.
I requested withdraw my deposit after I revisited figFx web policy which do not permit some EAs (I guess I used an scalplingEA not allowed by FigFx. Though I use the same EA working fine and withdraw smoothly in many brokers and I was impressed that The FigFx open account web page convinced that "... Features full hedging and scalping...." but the fact is not), thus choosing to leave. and later I also recived a mail from FigFx pertaining to my request on Jun 21, 2011:
"FIG Solutions Limited noreply@figfx.com
Tue, Jun 21, 2011 at 8:12 AM
We regret to inform you that withdrawals using the LibertyReserve system will be delayed due to some technical difficulties in accessing the LibertyReserve website.
We assure you that this technical issue is temporary, and that we have contacted LibertyReserve business relations to get this issue solved as soon as possible.
We are sorry for this unforeseen delay, looking forward to finish all pending withdrawals by tomorrow evening. "
I wait for processing withdraw. I did not receive any warnings during whole periods. But, finally I got the account termination mails instead.
"FIGfx Solutions Limited noreply@figfx.com
Wed, Jun 22, 2011 at 4:26 PM
This email is to inform you that your forex trading account opened with FigFX Brokers
has been permanently terminated due to a violation/incompleteness of your profile's documents.....you were supposed to send us
your verification documents and signed customer agreement within 7 days of opening your account. ...." where the mail also mentioned:
"...There will be no refund."
Is my depoist no refund? I send this question to figFx support but no answer. So I posted it to the FigFx representative's thread on Forexpeacearmy, where the FigFx's representative refused my claim.
I filed this here to request Forexpeacearmy to help figure it out.
Jun 14th,2011, I opened an account,no:155454,in FigFx.
Jun 15th, I had deposit 50 usd from LR to A/C :155454.
Jun 17th, the account was disabled when there is a balance 54.2 usd.
I requested withdraw my deposit after I revisited figFx web policy which do not permit some EAs (I guess I used an scalplingEA not allowed by FigFx. Though I use the same EA working fine and withdraw smoothly in many brokers and I was impressed that The FigFx open account web page convinced that "... Features full hedging and scalping...." but the fact is not), thus choosing to leave. and later I also recived a mail from FigFx pertaining to my request on Jun 21, 2011:
"FIG Solutions Limited noreply@figfx.com
Tue, Jun 21, 2011 at 8:12 AM
We regret to inform you that withdrawals using the LibertyReserve system will be delayed due to some technical difficulties in accessing the LibertyReserve website.
We assure you that this technical issue is temporary, and that we have contacted LibertyReserve business relations to get this issue solved as soon as possible.
We are sorry for this unforeseen delay, looking forward to finish all pending withdrawals by tomorrow evening. "
I wait for processing withdraw. I did not receive any warnings during whole periods. But, finally I got the account termination mails instead.
"FIGfx Solutions Limited noreply@figfx.com
Wed, Jun 22, 2011 at 4:26 PM
This email is to inform you that your forex trading account opened with FigFX Brokers
has been permanently terminated due to a violation/incompleteness of your profile's documents.....you were supposed to send us
your verification documents and signed customer agreement within 7 days of opening your account. ...." where the mail also mentioned:
"...There will be no refund."
Is my depoist no refund? I send this question to figFx support but no answer. So I posted it to the FigFx representative's thread on Forexpeacearmy, where the FigFx's representative refused my claim.
I filed this here to request Forexpeacearmy to help figure it out.