Problem FIGfx refuse to pay my profitmoney

[kamranshehzad]

FIGFX is scam

yesterday when they closed my account i try to open another account as this is in there terms that we can have multiple accounts
what they did is blocked my ip address and closed those account
and when i ask by adding ticket in there help what they reply
....
1- Yes, you can open multiple accounts. Your IP was blocked automatically because you opened too many accounts in a little time.
The block is automatic for an hour, it must be open now.


I ask them i want to open another account what they reply


2- I do not recommend you opening another account with us because we blacklist all accounts that are banned once.
This means that once you open a new account, it will be placed in a special monitored group under 24 hours observation. Of course, any minimal violation of anything in our terms of service agreement will get the new account banned as well. For your information, the screened accounts are removed from this special list after 45 days and returned to the "good/not blacklisted" accounts pool.

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seems like they have done with me and cheating is complete i open another account few hours ago which is also closed now

ppls dont ignore this and send me your mails at

star.cine@gmail.com

Let's Teach them a lesson

 

[kamranshehzad]

FIGFX is scam

please check this ticket history in very start when i start this account i ask them very clearly is my account verified and tell me if you need any thing else they told me every thing is done
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Hi
I created an account in FIG almost 2 -3 weeks ago and sent you documents so that you can approved them
there are 3 weeks but not reply yet from your side please reply me asap as i want to deposit and start trading asap

Regards
Cine

Comments
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FIGfx Customer Support
FIG Solutions Limited

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Hello,

Thank you for sending in the documents, but what reply were you expecting exactly?
Our systems are automated, you can check your verification at FigFX Brokers | Forex Trading Broker | Currency Trading Broker or deposit anytime at FigFX Brokers | Forex Trading Broker | Currency Trading Broker

Thank you & Have a nice day

__
Best regards,
FIG Solutions Limited Inc.

Trademark of FIG Solutions Limited
1521 Concord Pike #301 ● Wilmington 19803 ● Delaware ● USA
web: FigFX Brokers | Forex Trading Broker | Currency Trading Broker ● tel: +1.302.295.0959

Confidentiality Statement:
This e-mail, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete this e-mail immediately.

Feb-11 2011 10:43
User photo
Atif Shehzad

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I just want to know my account is verified?

Feb-11 2011 11:04
User photo
FIGfx Customer Support
FIG Solutions Limited

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Hello,

I did understand that, did you understand my answer?
You can check your verification at FigFX Brokers | Forex Trading Broker | Currency Trading Broker

Thank you & Have a nice day

__
Best regards,
FIG Solutions Limited Inc.

Trademark of FIG Solutions Limited
1521 Concord Pike #301 ● Wilmington 19803 ● Delaware ● USA
web: FigFX Brokers | Forex Trading Broker | Currency Trading Broker ● tel: +1.302.295.0959

Confidentiality Statement:
This e-mail, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete this e-mail immediately.

Feb-11 2011 11:12
User photo
Atif Shehzad

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I am asking this because earlier i upload documents but i receive reply that they are too old and i should upload the new ones no more then 45 days old
that what is did according to instructions but since then i not receive any reply that these new documents i uploaded are verified or not
this was the main thing i was waiting for that i will receive a reply from you that documents are approved

one more question u have any live support where we can chat ? regarding any other issues ?

Regards
Atif

Feb-11 2011 11:24
User photo
FIGfx Customer Support
FIG Solutions Limited

*

Hello,

No, we do not chat.
As for your verification, you will still need to go to FigFX Brokers | Forex Trading Broker | Currency Trading Broker

Thank you & Have a nice day

__
Best regards,
FIG Solutions Limited Inc.

Trademark of FIG Solutions Limited
1521 Concord Pike #301 ● Wilmington 19803 ● Delaware ● USA
web: FigFX Brokers | Forex Trading Broker | Currency Trading Broker ● tel: +1.302.295.0959

Confidentiality Statement:
This e-mail, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete this e-mail immediately.

Feb-11 2011 11:35
User photo
Atif Shehzad

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I am not able to understand why you not telling me my documents are approved or not ?
there is clearly mention on your site

" Upon acceptance or rejection of any particular document, an email will be sent to your registered email address with complete details. "

i not recieve any email yet about acceptance ?

Feb-11 2011 11:39
User photo
FIGfx Customer Support
FIG Solutions Limited

*

Hello,

You can keep waiting for the email until it is sent to you then.

Thank you & Have a nice day

__
Best regards,
FIG Solutions Limited Inc.

Trademark of FIG Solutions Limited
1521 Concord Pike #301 ● Wilmington 19803 ● Delaware ● USA
web: FigFX Brokers | Forex Trading Broker | Currency Trading Broker ● tel: +1.302.295.0959

Confidentiality Statement:
This e-mail, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete this e-mail immediately.

Feb-11 2011 12:09
User photo
Atif Shehzad

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please dont angry with me as this my first time using your sytem please please help me i cannot see any text there which say my documents are approved or not please tell me from where i can see this please
It still showing me very same page where i upload the files first time it still have an option to upload documents

Regards
Atif

Feb-11 2011 12:43
User photo
FIGfx Customer Support
FIG Solutions Limited

*

Hello,

Please take a screenshot, and attach it to this ticket.

Thank you & Have a nice day

__
Best regards,
FIG Solutions Limited Inc.

Trademark of FIG Solutions Limited
1521 Concord Pike #301 ● Wilmington 19803 ● Delaware ● USA
web: FigFX Brokers | Forex Trading Broker | Currency Trading Broker ● tel: +1.302.295.0959

Confidentiality Statement:
This e-mail, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete this e-mail immediately.

Feb-11 2011 12:47
User photo
Atif Shehzad

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here is screen shot
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o
atif .jpg atif .jpg (quick view)

Feb-11 2011 12:55
User photo
FIGfx Customer Support
FIG Solutions Limited

*

Hello,

Even though we were sure of what we do and how we work, we decided to believe you.

Your screenshot tells us the same, that we did everything right, and that you did not pay even 1 second of attention to read what the website tells you, did you read?

Here is your screenshot that you sent us, sent back to you, open it please, and READ !!!! :hissyfit:

Please, NEVER post any tickets here, unless you are SURE there is a problem, we will have to ignore it specially, that you already have a history of being ignorant to what the support representatives tell you.

Thank you & Have a nice day

__
Best regards,
FIG Solutions Limited Inc.

Trademark of FIG Solutions Limited
1521 Concord Pike #301 ● Wilmington 19803 ● Delaware ● USA
web: FigFX Brokers | Forex Trading Broker | Currency Trading Broker ● tel: +1.302.295.0959

Confidentiality Statement:
This e-mail, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete this e-mail immediately.
*
o
atif.JPG atif.JPG (quick view)

Feb-11 2011 13:13
User photo
Atif Shehzad

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i really apologize for the time i take of yours now i got it

i was thinking there will be a bigger font text which will say your account is approved

Thank you very very much

Regards
Atif

Feb-11 2011 13:28

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[Ana-Maria G]

Police

I am very sorry, they do the same to everyone. You stop talking to them and go to police, it is the best option in my opinion. After you find out who they really are, you can sue them. I may do the same. You can't fight to a ghost... they don't use real names.

Good-luck.
Ana

 

[Pharaoh]

kamranshehzad, can you post the screenshot that was mentioned in the emails you posted?

 

[Ana-Maria G]

Customer Service Agreement

I attached the Customer Service Agreement signed for opening the account. I think it is the most important part in this story. Because it shows their "good" intentions comparing to that: FigFX Brokers | Terms of Service | Customer Agreement The very rude way that this "Javier" is talking to clients it is just an additional aspect that could count in a trial. I also want to tell you that they might be from Malaysia because of that >> http://www.figfxmalaysia.com I also contacted the Malaysia police too. Anyway, their Customer Service Agreement has many bad clauses that would not stay in court in United States of America law or european law. I can assure you for that.

Ana

 

[kamranshehzad]

FIGFX is scam

Here is screen shot brother

it clearly says documents are approved


atif - kamrandjdesign1's library

 

[hias]

Hello,

I have also been cheated by FigFX. (i started another thread a month ago)

Was anyone here successful getting the money back from FigFX?

Best Regards

 

[MichelAnge21]

I also want to tell you that they might be from Malaysia because of that >> http://www.figfxmalaysia.com I also contacted the Malaysia police too.

Ana[/QUOTE]

Ana

That there is a " figmalaysia " means nothing. Figfx has IB partners. They are only introductory brokers who refer their client base to Fig for a commission.

Companies like Fig are very careful and sophisticated when they plan their corporate structure. For example, their address in the Seychelles would only lead you to their " compliance agent " there...just a specialist ( generally a lawyer ) in offshore entities. That compliance agent is Intershore Consult. You can call them at +248 289206, but they will only laugh in your face. Look at their website at intershore.com if you want to understand their service.

The fax number in UK or the calling center in North America mean nothing either. All you can know about their location for their operations is that their office hours use CET: Central European Time. That s not much....

 

[Ana-Maria G]

FBI

I see... Anyway, I made a complaint to FBI and I am waiting for their answer. I lost just a few dollars but it is a very strange case in my opinion. Bill from FPA said that this Javier wants to talk to me via email, but I blocked Javier's adress from the start. I have nothing to talk to him via email. If he is a serious person he should call me, he has my mobile phone, if not... he is a scam for sure. If he is afraid to call me it means he is afraid of police to locate him. And this Javier didn't called me. If he feels that he owes me something he could send the money to my VISA card, but I received no money. I must tell you that I wrote to Delaware authorities,too, but no answer yet. My police wasn't able to locate him. I don't think this firm really exists, but we'll see. That's all for now.

 

[MichelAnge21]

I really like the way Ana is pursuing the matter for such a modest amount. I think I will nominate her for the FPA " recruit of the month " award....