You should send them an email with screenshots from other brokers and warning the broker to get this to your international lawyers if they won't refund immediately. Usually I always got a refund for such spikes, because they definitely come from the broker's connected exchanges. It's 100% refundable.This was their response think its a scam.
Can you please generate a full account statement from desktop platform as shown in this tutorial?I dont even have their email. It was all set up through whatsapp. Im thinking I have been set up. Its a broker in HongKong Aisite services. A person whom I met online gave me the details of this broker. Im actually thinking she's either the broker or closely communicating with them. Its all pretty new to me and im learning very quickly how things can go wrong. I've opened up a new account with blueberry markets which is a lot more reputable than what I have been using. .