My account # at Fotrex-Metal is 2256. I have sent them emails every day to the following email addresses;
info@forex-metal.com,
business@fores-metal.com,
payments@forex-metal.com,
contact@forex-metal.com, and
support@forex-metal.com. I have notified them that case has been filed at FPA and for them to respond with link. Of course, I get no reply whatsoever. Chat reply to anything is simply "your concerns have been forwarded to support and they will respond as soon as possible", AND THEN THEY END THE CHAT. Forex-Metal does not offer chat transcript once the conversation has ended.
I became suspicious of Forex-Metal [FM] in late June when their website continually went down and their phone center went dead. Their response was they notified me of DDOS attack and be patient. Well, they never notified me of anything so I knew they were lying. That prompted me to withdraw most of account on July 8, 2014.
The 2 people I know of at FM are Betty <business@forex-metal.com> and Maritza <contact@forex-metal.com> and most of the time it is Maritza who is doing live chat. I also became suspicious of FM when Maritza sent me forms for a "white label" partnership and then told me to send $20,000 to FM for software and equipment. Yea right, I'm going to send you 20K and I don't even know who you are or what safeguards there are to protect me. Just a mad dash for cash.
Everyone can see the 3 attachments I have over in traders court proving what I say. I have posted the daily confirmation staement from July 8, 2014 showing the withdrawal. I have posted transaction history of Mastercard debit card at Heritage Bank where online access to the card is available to show there have been NO deposits. Finally, I have posted the lame response of "payments@forex-metal.com" on July 21, 2014 explaining "I shouldn't worry" about my money [yea, right].
Frankly, I don't care that the whole world knows I got scammed by these guys for $2500 and the remaining balance in my account of a few hundred bucks. After 30+ years of trading, and having missed the disasters of MF Global [among others along the way], it should be no surprise that someday this would happen. Having said that though, I don't want to hide behind some handle; I want people to know it happened to a real person with a real account, with real money. I don't want another person to be scammed by these hucksters.
B.H.