I decided to try forex profit signals and hope that everything works out and is as true as they claim. I subscribed for their 1000 package for one month and I've been using them for 3 weeks. I've been losing and winning, but my results are no where close to theirs for a number of reasons. 1) I dont quite understand how their method works and they havent been responding to the emails where I ask for explanation. 2) I get their signal late on e-mail and then 20 minutes later on SMS, making it impossible to reach their results and ALWAYS having very low profit and sometimes closing trades in a loss while they record it as a win due to how slow I receive the signal. 3) I've asked them to call me for past week and everyday I get a response saying they will call me and no one ever does, I even tried calling their numbers that they have on website and facebook numerous of times. I have a recorded skype history of the calls made / how many times / and on which days. But still no response.
There signals are good better than most providers out there. But Ive had a very bad month with them with a lot of frustration / stress / lies. I was using this period to test it on a demo account account and I'm glad that I didn't try it on live account. Everytime I tell them im getting E-mail late and SMS even later they reply with "We are looking into it" "Our sales team looking into it" "I am looking into it" Everytime it is a different answer and no action is taken. Until they fix all of this perhaps the only best way to truly get their performance is through their 500$ trade copier which I personally havent tried. But from the way that they've dealt with me, bad customer service, late signals, I recommend that people stay away until they fix those issues. as those issues would be a killer if you're trading their signals. I'd like a compensation or at least for them to reach out and clear all of those issues, but if they dont want to compensate or clear the problems then I have no problem and I hold no grudge, because I was only using a demo account. but at least this shows what kind of service everyone should be expecting.
Thanks
There signals are good better than most providers out there. But Ive had a very bad month with them with a lot of frustration / stress / lies. I was using this period to test it on a demo account account and I'm glad that I didn't try it on live account. Everytime I tell them im getting E-mail late and SMS even later they reply with "We are looking into it" "Our sales team looking into it" "I am looking into it" Everytime it is a different answer and no action is taken. Until they fix all of this perhaps the only best way to truly get their performance is through their 500$ trade copier which I personally havent tried. But from the way that they've dealt with me, bad customer service, late signals, I recommend that people stay away until they fix those issues. as those issues would be a killer if you're trading their signals. I'd like a compensation or at least for them to reach out and clear all of those issues, but if they dont want to compensate or clear the problems then I have no problem and I hold no grudge, because I was only using a demo account. but at least this shows what kind of service everyone should be expecting.
Thanks