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Problem Forex Steam

I am having an issue with a company


Please help me to get a refund from forexsteam.com. They claim 30-day refund policy if you submit a statement whether it has positive or negative results for a period of 15 days. I submitted it and e-mailed them few times, but nobody responded to me. I have a receipt with order ID showing that I paid using my credit card. Forex Steam is not making money, it is a robber of your account. I would call this robot "10X10". You will be lucky to win 10 pips or lose 10% of your account equity by its default settings! Moreover, your winnings are only between 30 and 35%.
File a complaint with RegNow. Also, file one with DigitalRiver. That's RegNow's parent company.
Thank you, Pharaoh! Vendor responded only after my complaint with Regnow. Hopefully I get my money soon!
Stay on them and make sure they refund. Some vendors will try to stall past the refund deadline.