I have posted this many times before!
If it is software and it ain't sold by ClickBank, then just don't buy it!
60 days - any reason - period!
If you do go non-ClickBank, it is vertually certain that the guarantee will not be as good!
Looks like it's sold through RegNow.
Get screenshots of that guarantee. Contact RegNow support and demand a refund.
If you paid by credit card, contact your credit card company.
I have heard back from regNow.will do, thanks